THIRAWAT PANGSAI

(Saemaeul(korean bbq, bhc chicken(korean fried chicken), ATM tea bar(bubble tea)

• Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
• Improved project efficiency by streamlining communication and collaboration among team members.
• Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
• Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
• Coordinated cross-functional teams to achieve project objectives and meet deadlines.
• Implemented Product quality control measures, significantly reducing errors and rework.
• Enhanced team collaboration by implementing weekly status meetings and open communication channels.
• Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
• Optimized product performance with data-driven analysis and continuous improvement initiatives.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.

• Lead internal and external communication and resources to ensure that projects adhere to scope, schedule, and budget
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Implemented quality control systems to boost overall product consistency and reliability.
• Analyzed and reported on key performance metrics to senior management.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.

• Company Overview: Foodpanda Thailand
• Collaborate with the culinary team to build a brand concept and new product (NPD)
• Lead and manage operational standards and procedures for the Shared Kitchen concepts
• Create, Implement, set up, and support systems for existing and new Shared Kitchen locations
• Train, coach, support, recruit and develop operations and facilities team
• Analyze, evaluate, audit, and action day to day performance of people and business
• Within B2B and B2C relationship management, collaborate vertically and horizontally with multiple departments and team members
• Vendors, end-users, and other stakeholders' service delivery and customer experience
• Cost management with P&L accountability, Food Safety, Site, equipment, systems functionality and all repairs and maintenance accountability
• Preventative Management planning for equipment repairs and services equipment ordering for new locations and the repairs or replacement for existing locations
• Reporting on operations and facility on a scheduled basis with action planning and accountability
• Foodpanda Thailand

• Company Overview: IPPUDO Ramen
• Develop strategic and creative new products for multiple restaurant concepts
• Complete accurate food costing of ingredients for the products developed
• Work along-side multiple departments with all aspects of product roll-out including marketing, creative, training and materials
• Lead product development ideations for individual brand tastings
• Develop and refine specifications for new and/or existing products
• Provide technical expertise for products in development, new or improvement of existing
• Planning, execution, and evaluation of projects while maintaining food safety and regulatory requirements specific to the menu development
• IPPUDO Ramen

• Company Overview: Godiva Thailand
• Managed entire sales team, ensuring all clients were satisfied and had their needs met
• Resolved issues within the department, avoiding conflict and developing excellent communication
• Reported to operations manager with all information relating to the sales department
• Support training in products knowledge, QA and VM
• Godiva Thailand

• Company Overview: Godiva Thailand
• Tasked with overseeing a group of client accounts and the sales representatives associated with these accounts
• Worked alongside sales team to improve profits as much as possible; occasionally made sales calls and trips personally
• Godiva Thailand

• Team management and menu planning
• Forecasting, ordering, and stock control, also ensuring the kitchen is maintained and cleaned to the highest level

• Company Overview: MIAMI Fl, USA
• Responsible are prepare buffet breakfast
• Taking care of salads and appetizer station for lunch and dinner
• Do all menus item in restaurant (catch grilled & bar restaurant
• MIAMI Fl, USA

• Assists the cooks and Food Services General Manager in preparing, serving, and sanitation of the dining facility, equipment, and surfaces