Thipphawan Chinawong
Bangkok,Thailand
Summary
Senior finance practitioner with over 20 years of hands-on experience in the banking sector, specializing in business analysis, solution delivery, and operational improvement. Strong expertise in change management, end-to-end project delivery, and cross-functional coordination between business and IT teams. Proven ability to translate business requirements into effective technical solutions, streamline processes, and support system implementation in complex banking environments.
Overview
26
26
years of professional experience
Work history
Business analyst
Kiatnakin Phatra Bank, Bangkok
01.2010 - 12.2025
2020 – 2025
- Led IT delivery for API-based account data transmission with Revenue Department.
- Coordinated CRMP system development and implementation.
- Enhanced Anti-Money Laundering Office (AMLO) system.
- Supported UAT, defect resolution, and production deployment.
Operations Services Quality Management
2011 – 2015; 2017 – 2019
- Optimized workflows and procedures for operations division.
- Key contributor to Core Banking System upgrade (Deposit Module).
Deposit Transaction Operations
2010 – 2011; 2015 – 2017
- Standardized deposit operations and authored SOP manuals.
- Authorized high-value transactions and managed fund-related processes.
Operational Risk Management Officer
Government Savings Bank, Bangkok
01.2005 - 12.2009
- Developed risk management strategies and internal control policies.
- Worked closely with business units to guide and support the preparation of RCSA and KRI in line with risk management standards.
- Provided risk management knowledge by authoring articles for the bank’s internal newsletter.
Bank Teller / Administrative Officer
Standard Chartered Bank(Thai)
06.2000 - 12.2004
- Performed daily cash drawer reconciliation to maintain accuracy.
- Organised documents, enhancing administrative efficiency.
- Improved customer satisfaction by promptly processing transactions and answering inquiries.
Education
Master of Business Administration - Finance
Kasetsart University
Bangkok /2005 - /2009
Bachelor of Business Administration - Finance
Kasetsart University
Bangkok /1995 - /1999
Skills
- Business analysis and requirements gathering
- Solution delivery and change management
- Stakeholder coordination
- Process improvement and optimization
- Impact analysis and specifications
Timeline
Business analyst
Kiatnakin Phatra Bank, Bangkok
01.2010 - 12.2025
Operational Risk Management Officer
Government Savings Bank, Bangkok
01.2005 - 12.2009
Bank Teller / Administrative Officer
Standard Chartered Bank(Thai)
06.2000 - 12.2004
Master of Business Administration - Finance
Kasetsart University
/2005 - /2009
Bachelor of Business Administration - Finance
Kasetsart University
/1995 - /1999