Thatchakorn Chansukthanagool
Business Owner
Chon Buri,20
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Owner
Baandindum Agrimate
06.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Enhanced company's market position by identifying and pursuing new business opportunities.
Thanachart Bank
Senior Marketing Hire Purchase
02.2011 - 12.2014
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Monitored delinquent accounts closely, initiating appropriate collections activities as needed while preserving positive client relationships whenever possible.
- Addressed escalated borrower concerns in a professional manner, resolving issues and maintaining positive relationships with clients.
- Implemented quality control measures to ensure consistency across all aspects of the loan servicing process.
- Coordinated with underwriting teams to facilitate smooth transitions between stages in the lending process, minimizing delays for customers awaiting funding decisions.
- Improved loan servicing processes by implementing streamlined workflows and enhanced communication strategies.
- Maintained up-to-date knowledge of products and services offered to customers.
- Developed and implemented strategies to increase sales and improve customer service.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Sales and Marketing Representative
Yathai Chemical
11.2008 - 01.2011
- Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
- Attended monthly sales meetings and quarterly sales trainings.
- Built relationships with customers and community to promote long term business growth.
- Kept detailed records of daily activities through online customer database.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Recommended product and explained features and costs to help customers make educated buying decisions.
- Provided exceptional technical support, addressing client concerns and ensuring their needs were met.
Education
Bachelor of Science - Chemistry
Burapha University
Chon Buri04-2008
Skills
Business management
Customer relations
Labor relations
Budget administration
Client service
Small business operations
Sales management
Negotiation
Strategic planning
Consulting
Problem-solving abilities
Self motivation
Customer service
Business leadership
Multitasking
Adaptability and flexibility
Excellent communication
Teamwork and collaboration
Timeline
Owner
Baandindum Agrimate
06.2015 - Current
Thanachart Bank
Senior Marketing Hire Purchase
02.2011 - 12.2014
Sales and Marketing Representative
Yathai Chemical
11.2008 - 01.2011
Bachelor of Science - Chemistry
Burapha University