Thanyaluck Chatsirinoppakhun
Ratchathewi
Summary
Motivated individual with a proven track record in customer service and sales. Demonstrates the ability to build strong customer relationships and effectively understand their needs. Possesses exceptional communication and interpersonal skills, enabling the delivery of superior customer service. Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level account manager position. Ready to contribute to the team's efforts in achieving company goals.
Overview
3
3
years of professional experience
Work History
Account Management - Seller Management, Incubation
TikTok Shop Thailand
03.2023 - Current
- Operating Line Official Account to inform news and selling techniques to sellers on TikTok Shop Thailand
- Providing necessary sellers information and requesting approval to internal systems such as brand authorization, changing transportation for sellers, etc
- Making contact with sellers to inform and pitch platform promotions and upcoming campaigns
- Making accurate guidelines and solving problems for new shop to be ready to sell their products
- Collaborating with team to push seller's GMV to 3000$/3 months
- Onboarding more than 100 sellers/ quarter to go through GMV target
- Built relationships with customers and community to promote long term business growth.
- Built 91 sellers to hit GMV to 3000$ in 2024
- Collaborating with branded sellers such as Kate.Tokyo, Onetouch Thailand, Primanest, Rester Massage Chair, etc
Intern
Office of the International Affairs, Office of the Judiciary, Court of Justice
06.2021 - 07.2021
- Preparing and performing the protocol event managements, participation meetings, and the international cooperation projects
- Analyzing the global politics and the economic development, organizations, and writing the news
- Translating the laws in English and Japanese such as the act, the regulation, or the application of the criminal procedure and civil procedure
- Writing both Thai and English news with the accurate news, format standards, and doing infographics for news
Education
Bachelor of Political Science - International Relations
THAMMASAT UNIVERSITY
05-2022
Graduated English Program -
SURANARI WITTHAYA SCHOOL
Nakhon Ratchasima, 3003-2017
Skills
- Easily Adaptable
- Time Management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Thai
Native language
Timeline
Account Management - Seller Management, Incubation
TikTok Shop Thailand
03.2023 - Current
Intern
Office of the International Affairs, Office of the Judiciary, Court of Justice
06.2021 - 07.2021
Bachelor of Political Science - International Relations
THAMMASAT UNIVERSITY
Graduated English Program -
SURANARI WITTHAYA SCHOOL
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