Thanyakorn Janpan

More than 25 years of working experience, of which 24 years are directly with retail & wholesale business and in the last 7 years, the focus has been on E-Commerce and Omni-channel in the leading retail companies; Tesco Lotus & The Mall Group.

My key experiences are categorized as follows:

• E-Commerce: collaborating with cross-functional stakeholders (Store Operations, Order Fulfillment, Inventory, Digital Marketing and I.T.) to assist in all aspects of the E-commerce business including with the development and management of the user experience of the online direct sales business including site navigation, service information, development, checkout funnel, promotional campaigns, omni-channel fulfillment, and 3rd parties logistics.
• Retails/Wholesales: across function from Project management, IT Implementation, Marketing (Trade Planning, Promotions & Events), Commercial and Operation e.g. new WMS Project for DC; new Makro business systems (Oracle), Operating Model/Process Improvement, and Loyalty program.

My achievements:

• Warehouse Management System at Wangnoi Fulfillment Center (2003-2005)
• Loyalty program "Clubcard" at Tesco Lotus (2009) & "Siebel" at Siam Makro (2015)
• Operating Model projects for Tesco Lotus (2008-2009)
• New ERP system "Oracle for M-Project" at Siam Makro (2013-2016)
• New online platforms "Monline, Gourmet Market & M Seller Center" for The Mall Group (2021-now)

Proactive Assistant General Manager with history of success managing business and operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

• Strong experience in E2E online / omni-channel as part of Business support, Operation, IT, 3rd Parties Logistics, Customer Service & Platform Management
• Online systems; Magento, OMS & E-Tax
• Highly experienced in Retails & Wholesale business in FMCG environment (Tesco Lotus, Siam Makro & The Mall Group)
• Warehouse Management System / ERP (Oracle Retail & SAP) / Loyalty & Retail Analytics System

• Mr. Rob Cissell, Ex. Chief Executives Officer, The Mall Group
• Mr. Paul Howl, Chief Information Officer, Siam Makro Public Company Limited
• Miss Yupadee Srisilapa, Senior Director of Business Transformation, Tesco Lotus