Thant Pyae Sone LIn
Bangkok,10
Summary
Proven expertise in food service delivery and customer loyalty programs, honed at the Westin Grande Hotel Bangkok and a local cafe in Myanmar. Skilled in menu design and server collaboration, I excel in creating memorable dining experiences and boosting sales through strategic menu recommendations and exceptional service. My commitment to personal hygiene and customer satisfaction has consistently enhanced company reputation.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Westin Grande Hotel Bangkok
Bangkok
11.2024 - 01.2025
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Checked on guests during meals to ensure satisfaction with each course.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Participated in banquets or catering functions held outside restaurant premises.
- Assisted guests with making food and beverage selections.
- Greeted customers, answered questions and recommended specials to increase profits.
- Set up tables in between patrons to reduce wait times.
Junior Barista
Local Cafe in Myanmar
Yangon
04.2024 - 08.2024
- Checked brewing equipment for proper functionality.
- Followed health and safety regulations for food handling procedures.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
Certificate of Food And Beverage Professionals And Restaurant manager - Food And Beverage
Dusit Thani Hospitality College
Bangkok11-2024
Certificate of Basic Operations in Hospitality And F&B Industry - Hospitality And Tourism Management
MHTI Institute of Hospitality And Tourism
Yangon08-2024
Skills
- Personal hygiene
- Food service delivery
- Customer loyalty programs
- Menu design
- Customer service
- Banquet coordination
- Order taking
- Alcoholic beverage service
- Menu specials memorization
- Wine pairing
- Server collaboration
Affiliations
- other than creating these wonderful memories and experiences for guests to remember, I do have some hobbies and activities I enjoy doing. One of them is swimming, I do swim a lot to keep me fit and healthy which alternatively helps me in performing better in everything I do to offer the best and memorable experiences to guests. Another thing I enjoy doing is going trips, It helps me know more about the world rather than staying in the box. I love to seek new experiences and adventures among different culture and diverse backgrounds.
Languages
English
Upper Intermediate (B2)
B2
Timeline
Restaurant Waiter
Westin Grande Hotel Bangkok
11.2024 - 01.2025
Junior Barista
Local Cafe in Myanmar
04.2024 - 08.2024
Certificate of Food And Beverage Professionals And Restaurant manager - Food And Beverage
Dusit Thani Hospitality College
Certificate of Basic Operations in Hospitality And F&B Industry - Hospitality And Tourism Management
MHTI Institute of Hospitality And Tourism
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