Highly motivated and collaborative professional with a proven track record in NDT Inspection Engineering and Operations Supervision. Experienced at United Gamma NDT & Engineering from June 2020 to May 2021, utilizing various NDT methods including Magnetic Particles Testing, Ultrasonic Testing, Liquid Penetrant Testing, and Phase Array Ultrasonic Testing. Demonstrated success as an Operation Supervisor at MaharNet Internet Service Provider from April 2022 to July 2024, effectively managing ten teams in real-time to ensure seamless operations and collaboration. Displayed strong leadership skills by guiding and supporting a team of three individuals, maintaining daily logs, and summarizing weekly achievements to foster transparency and alignment. Utilized exceptional customer interaction skills to resolve issues through clear communication and problem-solving abilities, achieving an impressive 99% resolution rate for customer issues within 24 hours.
Client Service