Accomplished Security Manager with 7 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Manager
Avani+ Koh Lanta Resort
11.2023 - Current
Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Improved response time to incidents by developing effective communication protocols within the security team.
Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
Loss Prevention Manager
Sofitel Krabi Phokeethra Golf & Spa Resort
02.2023 - 08.2023
Improved store security by implementing comprehensive loss prevention programs and strategies.
Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
Evaluated surveillance equipment performance and recommended upgrades or replacements when necessary.
Developed comprehensive emergency response plans for various scenarios, enhancing overall safety within the store premises.
Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
Implemented robust access control systems at critical points throughout the facility, minimizing unauthorized entry risks.
Increased customer satisfaction by promptly addressing concerns related to theft or security breaches within the shopping environment.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Trained all new executives and asset protection personnel.
Patrolled store premises to detect and prevent shoplifting and security breaches.
Investigated and documented thefts and suspicious activity to improve issue prevention.
Completed incident reports and activity logs for accurate, current records.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Loss Prevention Manager
Grand Mercure Phuket Patong
10.2022 - 01.2023
Improved store security by implementing comprehensive loss prevention programs and strategies.
Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
Increased customer satisfaction by promptly addressing concerns related to theft or security breaches within the shopping environment.
Participated in regional loss prevention meetings to stay up-to-date on industry trends and best practices for safeguarding business assets effectively.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Completed incident reports and activity logs for accurate, current records.
Investigated and documented thefts and suspicious activity to improve issue prevention.
Trained all new executives and asset protection personnel.
Created and maintained records of security incidents and investigations.
Assistant Security Manager
Centara Reserve Samui
05.2022 - 09.2022
Enhanced overall security by implementing effective safety measures and policies.
Reduced risk of security breaches by conducting thorough investigations and reporting findings to management.
Improved employee safety awareness by designing and delivering comprehensive training programs.
Maintained a secure environment for staff, clients, and property with regular patrols and monitoring of surveillance systems.
Collaborated with local law enforcement agencies to promptly address any security incidents or concerns.
Developed strong relationships with management, employees, and vendors to foster a culture of shared responsibility for security matters.
Supported business continuity efforts by creating contingency plans for potential threats or crises situations.
Managed access control systems to ensure only authorized individuals were granted entry into restricted areas.
Evaluated current security measures regularly for effectiveness, identifying areas for improvement or enhancement as needed.
Implemented preventive maintenance schedules for all security equipment to minimize downtime and ensure optimal performance.
Safeguarded sensitive information through proper handling, storage, and disposal procedures in accordance with company policy.
Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
Monitored key control access system to prevent unauthorized entry to building.
Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.
Developed contingency plans to formulate response and procedures for emergency situations.
Oversaw team of security officers and managed scheduling and performance evaluations.
Investigated incidents and wrote reports.
Conducted drills to keep security staff on alert and proficient with established plans.
Managed security policies and procedures to promote safety and security of personnel and assets.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Coordinated with IT personnel regarding security of digital assets and information systems.
Cultivated relationships with external security vendors to make additional security resources available if necessary.
Assistant Security & Loss Prevention Manager
Movenpick Siam Hotel Na Jomtien
08.2019 - 01.2020
Improved store security by implementing comprehensive loss prevention programs and strategies.
Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
Evaluated surveillance equipment performance and recommended upgrades or replacements when necessary.
Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
Increased customer satisfaction by promptly addressing concerns related to theft or security breaches within the shopping environment.
Participated in regional loss prevention meetings to stay up-to-date on industry trends and best practices for safeguarding business assets effectively.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Worked closely with law enforcement in investigating and solving theft and fraud cases.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Interviewed suspects, customers and witnesses to obtain helpful information and statements.
Developed and launched a loss-prevention program.
Patrolled store premises to detect and prevent shoplifting and security breaches.
Investigated and documented thefts and suspicious activity to improve issue prevention.
Trained all new executives and asset protection personnel.
Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Created and maintained records of security incidents and investigations.
Reviewed and updated store security policies and procedures.
Assistant Loss Prevention Manager
Le Meridien Phuket Beach Resort
04.2014 - 05.2019
Enhanced store security by implementing effective loss prevention strategies and training staff on best practices.
Reduced inventory shrinkage by conducting thorough audits and addressing discrepancies in a timely manner.
Improved employee awareness of loss prevention procedures through regular meetings and workshops, resulting in decreased theft rates.
Collaborated with store management to establish a safe and secure shopping environment for customers.
Assisted with investigations of theft incidents, gathering evidence, and working closely with law enforcement agencies when necessary.
Monitored store surveillance systems, identifying suspicious activity and quickly responding to potential threats.
Managed security personnel schedules, ensuring adequate coverage during peak hours and high-risk periods.
Developed strong relationships with local law enforcement agencies to facilitate communication and cooperation in case of incidents.
Implemented new technology solutions for loss prevention, such as advanced video surveillance systems or electronic article surveillance tags.
Maintained accurate records of all loss prevention activities, including incident reports, audit results, and training sessions attended by staff members.
Assisted in the recruitment process for new security personnel by interviewing candidates and making hiring recommendations based on experience and qualifications related to the role.
Evaluated existing loss prevention policies for effectiveness and recommended updates or revisions as needed.
Participated in regional loss prevention meetings and training sessions, staying updated on industry trends and sharing best practices with colleagues.
Completed incident reports and activity logs for accurate, current records.
Conducted daily store walk-throughs to identify potential security risks.
Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Trained personnel on security best practices, protocols and procedures.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
Interviewed suspects, customers and witnesses to obtain helpful information and statements.
Trained all new executives and asset protection personnel.
Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Developed and launched a loss-prevention program.
Monitored emerging security products, services and procedures to upgrade current provisions.
Monitored paperwork procedures to prevent error-related losses.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Created and maintained records of security incidents and investigations.
Collaborated with law enforcement to report crime and suspicious activity.
Reviewed and updated store security policies and procedures.
Installed and maintained covert security equipment.
Education
High School Diploma -
Rajamongkhon Suvannabhum
Phranakorn Sri Ayutthaya
05.1995
Skills
Incident Reports
Security officer development
Loss prevention expertise
Safety and security procedures
Security screening
Company risk management
Daily incident reporting
Security resource allocation
CCTV experience
Safety and security regulations
Employee Relations
Schedule Management
Asset Protection
Training Management
Information Security
Emergency planning
Investigation techniques
Incident Response
Operations Management
Medical Emergency Response
Risk Reduction
Fire Response
Decision-Making
Team building
Problem-solving aptitude
Multitasking
Active Shooter Training
Certification
Safety Officer Certificated - Supervisor Level
First Aid & CPR with AED Training Certificated
Basic Life Guard
Advance Fire Fighting with SCBA
Prevent Fire & Loss Prevention
Investigate Technical Skill
Additional Information
Starting working in field Human Resources in Manufacturing 13 years, after got a big chance to work in Security & Loss Prevention in Hospitality at Le Meridian Phuket Beach Resort start from position Security Supervisor.
Learning & Continues improvement to achieve the target with Team, Open mind to learning from everyone.
Languages
Thai
Native language
English
Advanced
C1
Timeline
Security Manager
Avani+ Koh Lanta Resort
11.2023 - Current
Loss Prevention Manager
Sofitel Krabi Phokeethra Golf & Spa Resort
02.2023 - 08.2023
Loss Prevention Manager
Grand Mercure Phuket Patong
10.2022 - 01.2023
Assistant Security Manager
Centara Reserve Samui
05.2022 - 09.2022
Assistant Security & Loss Prevention Manager
Movenpick Siam Hotel Na Jomtien
08.2019 - 01.2020
Assistant Loss Prevention Manager
Le Meridien Phuket Beach Resort
04.2014 - 05.2019
High School Diploma -
Rajamongkhon Suvannabhum
Safety Officer Certificated - Supervisor Level
First Aid & CPR with AED Training Certificated
Basic Life Guard
Advance Fire Fighting with SCBA
Prevent Fire & Loss Prevention
Investigate Technical Skill
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