I'm confident and like to learn the new things also friendly and service mind. I'm deliberate in working according to work related.
Overview
21
21
years of professional experience
11
11
years of post-secondary education
Work History
Cross Border Truck and Transport Manager
Rohlig Thailand Ltd
07.2023 - Current
Plan optimal routes for trucks, taking into account factors like distance, time, road conditions, and customs regulations
Ensure that deliveries are made on time by managing schedules for trucks and drivers across borders
Address delays in the schedule and implement necessary changes to avoid disruptions
Ensure all shipments comply with customs regulations, including necessary documentation (e.g., invoices, permits)
Prepare and manage paperwork related to international shipments, including customs declarations and transit permits
Manage the fleet of trucks, ensuring the availability of vehicles for timely cross-border transport
Negotiate rates with international carriers, suppliers, and customs brokers and improve service quality
Serve as a liaison between clients and drivers, ensuring clear communication regarding delivery times, delays, or issues
Provide customers with updates on the status of shipments and ensure that all deliveries are tracked and on schedule
Build and maintain relationships with international partners, including freight forwarders, customs brokers, and warehouse operators
In summary, a Cross Border Truck and Transport Manager is responsible for the smooth and efficient movement of goods across international borders, ensuring that operations comply with laws, are cost-effective, and meet customer expectations while maintaining safety and optimizing fleet management
Road Logistics Manager
Kuehne + Nagel Limited
08.2014 - 06.2023
Work closely with team and customer to ensure customer’s booking and requirement will be fulfilled
Managing Trucking Service to support Freight Business (BKK Ocean, Air Freight and Leamchabang Port)
Planning and manage cross border transportation operations activities with customer to be successful
Manage for trucking operations between Thailand, Malaysia, Singapore, Laos, Myanmar, Cambodia, Vietnam and China customs clearance processes
Multimodal Transportation Service to support various of customer, solution transit shipment Sea-Air-Truck
Solving problem in a timely manner and situations
Implementing and follow up the shipment orders and routing of the shipments
Follow up finish all the procedures of the shipments (Customs, Form, FDA & Bills)
Develops and maintains good relationship with customers to ensure that customer satisfaction is maintained
Develop and maintain regular service or problem review with customers to achieve current and future business
Follow up on all sales leads generated
Cooperates with sales team for selling cross border trucking product and also sale and visit both existing customer and new customer
Preparation of proposals and quotations
Manage customer contracts and ensures that contracts are renewed as required
Create SOP for operation trucking team along to customer requirement
Ensure operation team to follow up as Standard Operation Procedure and work instruction to meet customers' requirements
Compare and coordinate with sub-contractor to minimize expense and increase profitability for trucking cost
Take responsibility of budget and P&L statement in assigned under Transportation Scope with management
Prepare regular monthly report on profit and loss (eg
Forecast, month-end and P&L)
Finish the shipment documentation with all parties
Maintain the Road freight documented filing and complete in system
Accruals of all costs after invoicing
Achieve Target Sales Pipeline
I join at Kuehne + Nagel since August, 14 to present to manage, planning and control for overland cross border trucking between Thailand, Malaysia, Singapore, Laos, Myanmar, Cambodia and China
I visit the new and existing customer to develop and finding the new opportunity and also provide quotation
I work with team to closely monitor when customer booking and co-ordinate with sub contractor to deliver cargo on time as commitment
I co-ordinate between customer and customs broker to process customs clearance and also customer who use privilege for export/import (BOI, Bonded, FZ, Form D)
When activity cross border complete, I will provide billing invoice and complete document to customer or oversea and also accrual for trucking cost
I check and approve correct trucking cost rate when sub-contractor or customs broker agent
I provide for quotation and proposal for the new customer and SOP to team for process as customer requirement
I prepare for presentation to key customer opportunities for understanding in cross border trucking process
I prepare for regular month-end, P&L and budget report to management
I implement and monitor ongoing account profitability reviews and ensure team to process in system on time
CBRF Specialist
Dimerco Express (Thailand) Co.,Ltd
04.2010 - 07.2014
To promote and provide the cross border trucking services and set up infrastructure services to officer clients a service inclusive cost also control subcontractor to meets timeliness and procedures are in the standard line
Daily booking by requesting from clients or oversea partner
Fleet management for daily trucking operations between Thailand –Malaysia, Singapore and China customs clearance processes
Liaise with local sub contract and oversea agent while implement countries operational initiatives
Provide document (Truck Way Bill or consignment) to customer and oversea for reference booking
Checking and monitor for documentation and coordinate between client and customs broker
Issue daily report and update daily report to customer
Implement booking details in system
Collecting for documents and billing to customers
Checking cost when agent bill and passes to the Accounting Department
Sending payment from the Truck agent to the Accounting Department
Assist Accounting Department follow up for billing which overdue
Direct sales and sale support for oversea and Sale Department
Join with Sale team Department for selling cross border trucking service
Work with sub contract agents to ensure that their performance in the line with company and meet standard requirement
I am a key person who contact for the product of cross border trucking service
When I receive booking from customer or oversea, I coordinate to truck agent to book the truck and confirm for pick up and arrival date for customer and also issuing Truck Way Bill or consignment note to customer
I check for document and pass to the customs broker for providing document for clearance, in case of problem, I coordinate between customer and customs broker for problem solving and finding the best solution
I manage for daily booking report and update to customers
I collect for documents (invoice & packing & TWB & entry) and input booking detail in system for issue billing to the customer with all documents
I review and check cost from trucking from truck agent, also check the other expenses and input in system
I issue payment and pass to the Accounting Department
In the meantime, assisting for the Accounting Department follow up for billing or advance import duty which overdue
I join with Sale department for selling trucking service product, tele-sale and main contact for selling rate
I provide report for conclusion GP, profit and shipments of regular shipment
Customer Service
CTI Warehouse Co., Ltd.
06.2004 - 04.2010
Coordinate with oversea customers in business of general Freezone warehouse, inventory stock checking and also assign order operating to operation staff
Co-contact with customs inspector at general Freezone warehouse regarding to customer requirements
To coordinate with local shipping agencies including participants for import/export procedures
To control and monitor the cargo and inventory stock
To make the report and document for customers
To monitor and coordinate with the key customers
To control and monitor deliver date in order to on time delivery
To solve the problem for job running smoothly
During at CTI workplace, I applied the various English subjects, which I had studied in Thai Chamber of Commerce, to the business
I managed to co-contact with oversea vendor in scope of warehousing business
As part of my duty I had to do the warehousing stock inventory, with an emphasis on it having practical and commercial potential
The main is co-ordinate with Thai importer customers and also oversea vendors who were import cargo to warehouse
I had to explain for advantage of Free Zone privileged Warehouse and procedures for cargo import, re-export, cargo transferring to the company which was applying BOI
And solving for the existing customer who would like to use warehouse services and also solving any problems in each customer
Responsible and maintain customers who has imported cargos and storage cargo at warehouse
Making a customize solutions and interpretation to operations and office workers in Warehouse
Education
Degree - Humanities / English Literature
The Thai University of The Thai Chamber of Commerce
01.1999 - 01.2003
High School - English-French
Wachirathumsatit School
01.1996 - 01.1999
High School - English
Wachirathumsatit School
01.1992 - 01.1996
Skills
Microsoft Office
Personal Information
Age: 43
Date of Birth: 04/08/81
Gender: Female
Nationality: Thai
Career Aspirations
I appreciate the need to continue applying myself as I progress from years of real experience in logistics working to the world of competition. My degree & experience has given me a solid base to work from, and I look forward to building on it.
Educationandprofessionalqualification
Degree, The Thai University of The Thai Chamber of Commerce, Humanities / English Literature, 08/1999 - 05/2003
High School, Wachirathumsatit School, English-French, 08/1996 - 05/1999
High School, Wachirathumsatit School, English, 08/1992 - 05/1996
Summaryofskills
Microsoft Office, Internet, Outlook Express, BPCS program (Inventory controlling), Windows Explorer, AS 400, CargoWise1
Careerinterests - Availability
Immediately
Timeline
Cross Border Truck and Transport Manager
Rohlig Thailand Ltd
07.2023 - Current
Road Logistics Manager
Kuehne + Nagel Limited
08.2014 - 06.2023
CBRF Specialist
Dimerco Express (Thailand) Co.,Ltd
04.2010 - 07.2014
Customer Service
CTI Warehouse Co., Ltd.
06.2004 - 04.2010
Degree - Humanities / English Literature
The Thai University of The Thai Chamber of Commerce
01.1999 - 01.2003
High School - English-French
Wachirathumsatit School
01.1996 - 01.1999
High School - English
Wachirathumsatit School
01.1992 - 01.1996
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