Thanawat Phongcheewakul

Provide comprehensive information about school curricula, teaching methodologies, and policies to prospective parents and students.

Organize and lead school tours to showcase facilities and programs, fostering trust and engagement prior to enrollment.

Verify and process enrollment documents (e.g., academic transcripts, identification copies, photographs) to ensure compliance with requirements.

Collaborate with academic and examination teams to schedule and administer student assessments/interviews.

Maintain and update applicant databases, generating reports for administrative review.

Address inquiries and resolve enrollment-related issues promptly and professionally.

• Customer Service & Frontline Operations
  Provided exceptional in-store service, resolving customer inquiries and complaints promptly.
  Maintained a welcoming store environment to enhance customer satisfaction and loyalty.
• Supply Chain & Inventory Management
  Managed supplier orders, ensuring timely stock replenishment and minimizing shortages.
  Negotiated with vendors to optimize pricing and delivery schedules.
• Staff Coordination & Scheduling
  Created and managed employee shift schedules to ensure adequate coverage during peak hours.
  Trained and supervised team members to improve productivity and service quality.
• Financial Oversight
  Handled cash management, daily sales reconciliations, and expense tracking.
  Monitored budgets to reduce operational costs without compromising service.
• Problem Resolution & Operations Support
  Addressed on-site issues (e.g., equipment malfunctions, staffing conflicts) to minimize disruptions.
  Collaborated with cross-functional teams to implement process improvements.