Thanatchaphon Mankhong
Bangkok,10
Summary
Seasoned fragrance industry professional with 7 years of experience, offering expertise in sales,customer service and application lab operations. Proven ability to understand market trends, manage multiple projects simultaneously, and deliver high-quality service. Skilled in account and project management, with a strong track record of driving successful outcomes and fostering client relationships.
Overview
9
9
years of professional experience
Work History
Key Account Manager
Agrostar Technology Ltd. (Scents & Blends Pte)
05.2024 - Current
- Built and develop fragrances business of Scents & Blends in Thailand.
- Built and maintained strong client relationships to drive business growth.
- Created sales forecasts to target monthly and yearly objectives.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Coordinated with Perfumer to ensure successful project completion.
- Collaborated closely with regulatory teams to ensure compliance with global regulations and safety standards.
- Managed fragrance collection in Thailand.
- Handled Flavour Business for Non-food products.
Account Executive
Keva Fragrance Industries Pte.Ltd.
08.2022 - 04.2024
- Maintained and increased business and relationship with existing customers
- Expanded business to new customers
- Developed sales plan to exceed annual sales targets and grow business
- Coordinated with cross-functional teams to deliver comprehensive solutions that met client objectives
- Provided professional, helpful customer service and problem solving to gain customer royalty and long-term partnership
- Handled customer services for Thailand orders
- Supported sale team by prepared fragrances and application for submission
- Managed fragrance oil collection of Thailand
- Managed outgoing and incoming couriers including customs clearance
- Coordinated with regional application team to ensure that bases are ready to support for Thailand projects
- Coordinated with customer service team and shipping agent to ensure that all commercial orders are delivered by lead-time
- Coordinated with QC/Regulatory team to support customer requirements
- Organized session for internal evaluation
- Supported customers by providing helpful information, answering questions, and responding to complaints.
Junior Executive - Fragrance Application
Keva Fragrance Industries Pte.Ltd.
09.2017 - 07.2022
- Supported sale team by prepared fragrances and application for submission
- Managed fragrance collection
- Managed inventory of sample oil stock
- Coordinated with suppliers for potential brief projects, technical documents and complaints.
Fragrance Application
Thai Flavour and Fragrance Co.,Ltd.
11.2015 - 08.2017
- Supported sale team by prepared fragrances and application for submission
- Managed fragrance collection
- Managed inventory of sample oil stock
- Coordinated with suppliers for potential brief projects, technical documents and complaints.
Education
Bachelor's Degree of Cosmetic Science -
Mae Fah Luang University
01.2014
Skills
- Business development
- Account management
- Sales and marketing
- Client Relationship Management
- Project management
- Presentation skill
- Fragrance evaluation
- Microsoft office
- Good command of written and spoken English
Training
- PERFUMERY 101
- PERFUMERY 201
- PERFUMERY 301
- PERFUMERY CHEMISTRY
Languages
Thai
Native language
English
Upper intermediate
B2
Timeline
Key Account Manager
Agrostar Technology Ltd. (Scents & Blends Pte)
05.2024 - Current
Account Executive
Keva Fragrance Industries Pte.Ltd.
08.2022 - 04.2024
Junior Executive - Fragrance Application
Keva Fragrance Industries Pte.Ltd.
09.2017 - 07.2022
Fragrance Application
Thai Flavour and Fragrance Co.,Ltd.
11.2015 - 08.2017
Bachelor's Degree of Cosmetic Science -
Mae Fah Luang University
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