Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
- Reading books
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Thanaporn Phattarakirativutitada

Thanaporn Phattarakirativutitada

Supervisor – Quality & Production
Chon Buri,20

Summary

A seasoned Professional with over 16 years of extensive experience in the manufacturing industry, specializing in General Affairs (GA) and Quality Management Systems. Proven expertise in leading and maintaining IATF 16949, ISO 9001, and ISO 14001 standards. Exceptional track record in managing Customer Complaints through effective root cause analysis and corrective actions. Strong leadership in facility management, legal compliance, and operational excellence to drive organizational growth

Overview

15
15
years of professional experience
17
17
Certifications

Work History

Supervisor – Quality & Production

G.W.Ray Co.,Ltd.
02.2024 - Current

1.Supervise and control daily production operations to ensure output meets production plans, quality standards, and delivery schedules.

2.Monitor and ensure product quality throughout all manufacturing processes in compliance with automotive and electronics industry standards.

3.Analyze production and quality issues, identify root causes, and implement corrective and preventive actions (CAPA) to reduce defects and improve efficiency.

4.Lead, assign, and evaluate production line operators and technicians to ensure effective workforce performance.

5.Coordinate with cross-functional teams such as Engineering, Quality Assurance, Maintenance, and Warehouse to support smooth production flow.

6. Responsible for and implementing, controlling, and verifying compliance with quality management systems and customer requirements (e.g., IATF 16949, ISO 9001, ISO 14001).

7.Conduct inspections, audits, and process controls to maintain consistent product quality and process stability.

8.Prepare and present production and quality performance reports, including KPIs, defect rates, and improvement results, to management.

9.Enforce workplace safety regulations and promote a safe working environment in accordance with company policies.

10. Take responsibility for implementing continuous improvement activities such as Kaizen, 5S, Lean Manufacturing, and problem-solving methods (8D, PDCA).

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Supervisor-General Affair (GA), ISO

Lee Machinery (thailand) Co. Ltd
02.2021 - 12.2023

1.Supervise and manage General Affairs functions including facility management, office administration, security, cleaning, transportation, and utilities to support manufacturing operations. 2.Control and monitor factory facilities, buildings, and infrastructure to ensure readiness, safety, and compliance with company and legal requirements.

3.Lead and maintain ISO management systems in accordance with automotive and electronics industry standards (e.g. ISO 9001, ISO 14001)

4.Coordinate internal and external ISO audits, including audit preparation, execution, corrective actions, and follow-up activities.

5.Develop, control, and update documented information such as procedures, work instructions, and records in compliance with ISO requirements.

6.Monitor and ensure compliance with legal, environmental, and occupational health & safety regulations.

7.Coordinate with cross-functional departments to ensure effective implementation and continuous improvement of management systems.

8.Manage GA-related budgets, vendors, and service providers to ensure cost control and service quality.

9.Prepare reports related to GA operations, ISO performance, audit results, and compliance status for management review. 10.Promote awareness of ISO systems, company policies, and compliance requirements among employees through training and communication.

11.Support continuous improvement initiatives and risk management activities to enhance operational efficiency and organizational effectiveness.

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Resolved problems, improved operations, and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Provided professional services and support in a dynamic work environment.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Identified issues, analyzed information, and provided solutions to problems.

Supervisor Prodoction

Sumino Aapico (Thailand) Co.,Ltd.
01.2016 - 12.2020

1.Plan, schedule, and control daily and monthly production activities to meet customer demand, delivery targets, and capacity requirements.

2.Develop and manage production plans, line balancing, and manpower allocation to optimize productivity and resource utilization.

3.Monitor production performance against plans and KPIs, analyze gaps, and take corrective actions to ensure achievement of production targets.

4.Lead production improvement activities to enhance efficiency, reduce cycle time, scrap, and downtime, and improve overall equipment effectiveness (OEE).

5.Drive continuous improvement initiatives using Lean Manufacturing, Kaizen, 5S, and problem-solving methodologies (PDCA, 8D).

6.Act as a production improvement leader by identifying improvement opportunities, leading cross-functional teams, and implementing sustainable solutions.

7.Coordinate with Production Planning, Engineering, Quality, and Maintenance teams to support process improvement and stable mass production.

8.Standardize production processes by developing and improving work instructions, standard work, and best practices. 9.Control and analyze production data and reports to support decision-making and management review.

10.Lead, coach, and motivate production teams to achieve performance, quality, and improvement targets.

11.Ensure production activities comply with quality systems, customer requirements (e.g. IATF 16949, ISO 9001), and safety regulations.

  • Resolved issues quickly to maintain productivity goals.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Established clear priorities and production quality standards.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
  • Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.

Staff

General Motors (Thailand) Co.,Ltd.
02.2011 - 12.2015

1.Prepare, control, and maintain production and quality documents in accordance with ISO and automotive industry requirements (e.g. ISO 9001, ISO/TS16949).

2.Manage document control systems including creation, revision, distribution, and archiving of work instructions, SOPs, forms, and records.

3.Ensure all shop floor documents are current, approved, and properly implemented according to document control procedures.

4.Coordinate with Production, Engineering, and Quality departments to update documents following process changes, corrective actions, or improvement activities.

5.Monitor compliance with documented procedures and work instructions on the shop floor and report non-conformities. 6.Prepare and organize production and quality records to support internal and external ISO audits.

7.Maintain traceability of production records, inspection data, and process documentation.

8.Support ISO system implementation, maintenance, and continuous improvement activities.

9.Assist in corrective and preventive action (CAPA) documentation and follow-up.

10.Prepare reports related to document status, audit findings, and ISO compliance for supervisors and management.

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Resolved problems, improved operations, and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Provided professional services and support in a dynamic work environment.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

Education

BBA - General Management

Ramkhamhaeng University
Bangkok, Thailand
04.2001 -

Skills

Staff management

Operations management

Process improvement

Strategic planning

Schedule development

Business development

Data analytics

Staff discipline

Decision-making

Employee motivation

Team building

Training and mentoring

Complex Problem-solving

Analytical thinking

Relationship building

Attention to detail

Staff development

Goal oriented

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [20] in the development of [Lean Manufacturing].
  • Collaborated with team of [5] in the development of [IATF 16949:2016 Implement]
  • Supervised team of [50] staff members.
  • Achieved [Result] by completing [NEW MODEL] with accuracy and efficiency.

Certification

Requirement and Interpretation

Timeline

Internal Audit IATF16949

10-2025

จป.หัวหน้างาน

10-2025

IATF16949 5 Core Tools

08-2025

-IATF16949 Automotive Quality MANAGEMENT System Standard Requirement

07-2025

Requirement and Interpretation

05-2024

Risk Management for QMS

05-2024

Internal Audit Technique

05-2024

Supervisor – Quality & Production

G.W.Ray Co.,Ltd.
02.2024 - Current

Supervisor-General Affair (GA), ISO

Lee Machinery (thailand) Co. Ltd
02.2021 - 12.2023

Monodzukuri Test

01-2019

คลายปัญหาคาใจ กับใบ CAR(ISO9001/ISO1400/OHSAS18001/IATF16949)

06-2017

ISO14001:2015 Internal Audit CAPDO Approach

06-2017

Organization contexts Analysis and Risk and Opportunities adddress In ISO14001:2015

05-2017

Environmental aspect and Impact address and Evaluation, Lift cycle approach

05-2017

ISO14001:2015 Implementation and Requirements

04-2017

การวิเคราะห์ความสามารถในการแข่งขันทางธุรกิจในกรอบของ SWOT Analysis

09-2016

ISO14001:2015 Internal Audit

06-2016

ISO14001:2015 Requirement and Implementation

05-2016

Supervisor Prodoction

Sumino Aapico (Thailand) Co.,Ltd.
01.2016 - 12.2020

Perfect Attendance Recognittion Program

12-2011

Staff

General Motors (Thailand) Co.,Ltd.
02.2011 - 12.2015

BBA - General Management

Ramkhamhaeng University
04.2001 -

- Reading books

- country classic
Thanaporn PhattarakirativutitadaSupervisor – Quality & Production