Summary
Overview
Work History
Education
Skills
Websites
Software
Languages
Timeline
Generic
Thananchpon Pattanachan

Thananchpon Pattanachan

Service Support
Dindang

Summary

Highly motivated and results-oriented Service Sales Engineer with proven experience in selling service activities and exceeding sales targets. Possesses a strong understanding of technical service processes and the ability to develop strategic plans to drive sales growth. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams. Proficient in Microsoft Office, CRM, Axapta, SAP, and fluent in English (B1).

Knowledgeable [Service support] with solid foundation in providing exceptional service support. Proven track record of troubleshooting technical issues and improving customer satisfaction. Demonstrated proficiency in problem-solving and communication skills.

Knowledgeable [Service support] with solid foundation in customer service support. Consistently facilitated positive customer experiences through effective problem-solving and clear communication. Demonstrated ability to manage high-volume inquiries and maintain customer satisfaction.

Overview

4
4
years of post-secondary education
2
2
Languages

Work History

Service Support

GEA (Thailand) Co., Ltd.
Bangkok
08.2016 - Current
  • Successfully sold service activities to clients, consistently exceeding sales targets
  • Provided comprehensive support for service terms and agreements, ensuring client satisfaction
  • Analyzed and optimized service activity processes, resulting in increased efficiency and reduced costs
  • Developed strategic sales plans to expand market share and drive revenue growth
  • Effectively managed and resolved complex customer issues, maintaining strong client relationships
  • Appeased difficult customers

Education

Bachelor of Business Administration - General Management/Operations Management

Silpakorn University
08.2012 - 06.2016

Skills

Service Sales

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Software

Customer Relationship Management (CRM) Systems

Axapta

SAP

Microsoft Office Suite (Word, Excel, PowerPoint)

English (B1 Level)

FSM

Languages

English
Intermediate (B1)

Timeline

Bachelor of Business Administration - General Management/Operations Management

Silpakorn University
08.2012 - 06.2016

Service Support

GEA (Thailand) Co., Ltd.
Thananchpon PattanachanService Support