Techinee Kalpanapai
Bangphe
Summary
Market Manager & Team Lead with 12+ years of experience in sales, account management, and the online travel industry. Known for driving business growth, leading high-performing teams, and delivering measurable results. Passionate about exploring new opportunities and continuously learning, with a strong focus on innovation, digital marketing, and strategic partnerships. Adaptable and motivated, eager to contribute fresh ideas and grow in dynamic, technology-driven environments.
Overview
17
17
years of professional experience
1
1
Certification
1
1
Language
Work History
SENIOR MARKET MANAGER -TEAM LEAD
Traveloka
04.2023 - Current
- Dynamic Senior Market Manager with over 10 years of experience in the Online Travel Agent industry.
- Supervise and lead a team of 7 across Andaman region (Phuket, Krabi, Phang-nga, Satun).
- Proven track record of driving sales growth and enhancing customer engagement through innovative marketing strategies.
- Skilled in leading diverse teams to achieve organizational goals while fostering a collaborative work environment.
- Strong negotiation skills resulting in successful partnerships with hotels, and other travel service providers.
- Experienced in developing training programs that empower team members and enhance service quality.
- Committed to staying ahead of industry trends and adapting strategies to meet evolving market demands.
- Expert in leveraging data analytics to identify market trends and optimize campaign performance across digital channels.
- Expand market by acquiring potential accounts.
- Led market research efforts to identify emerging trends, enabling proactive adjustments to business strategy.
- Implemented cost-saving measures, resulting in improved bottom-line results for the organization.
MARKET MANAGER CLUSTER TEAM LEAD
Traveloka
01.2019 - 03.2023
MARKET MANAGER INDIVIDUAL CONTRIBUTOR
Traveloka
12.2015 - 12.2019
ASSISTANT MARKET MANAGER
Agoda Service Co., Ltd.
05.2013 - 11.2015
ASSISTANT MARKET MANAGER
Hoteltrip
10.2012 - 05.2013
- Managed 300 top production hotels in Northern Thailand and Chonburi - Monitored rate competitiveness and hotel performance daily. - Acquired new hotel partners to increase supply.
SALES MANAGER
Baywalk Residence
12.2008 - 09.2012
- Led sales and reservations team B2C/B2B/Direct and managed special events.
Education
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
Ramkhamhaeng University
BangkokSkills
Data Analysis
Sales & Marketing / Negotiation Skills
Account Management
Business Development
Sales management
Pricing strategy
Key account management
Lead prospecting
Sales operations
Performance reporting
Client relations
Market reporting
Teamwork and collaboration
Certification
Influence & Negotiation
Accomplishments
- Increased team margin in 2025: Q1 at 30%, Q2 at 56%, Q3 at 64%.
- Achieved GMV 120% YoY growth in 2024.
- Received “Performance Exceeding” rating 2 times within 3-years evaluations.
Timeline
SENIOR MARKET MANAGER -TEAM LEAD
Traveloka
04.2023 - Current
MARKET MANAGER CLUSTER TEAM LEAD
Traveloka
01.2019 - 03.2023
MARKET MANAGER INDIVIDUAL CONTRIBUTOR
Traveloka
12.2015 - 12.2019
ASSISTANT MARKET MANAGER
Agoda Service Co., Ltd.
05.2013 - 11.2015
ASSISTANT MARKET MANAGER
Hoteltrip
10.2012 - 05.2013
SALES MANAGER
Baywalk Residence
12.2008 - 09.2012
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
Ramkhamhaeng University