Experienced Supply Chain Operation Manager with over 20 years of experience in global FMCG companies with extensive background in demand and supply planning, customer service, and 3PL warehouse management.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Supply Chain Manager
Black & Decker (Thailand) Ltd
Watthana, BKK
07.2019 - Current
Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
Supervised nine staff members tasked with handling materials management, planning, and customer service duties for scope Thailand and Vietnam markets.
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Improve customer service fill rate level from 90% to 95% and improve demand plan accuracy from 20% to 40%, inventory accuracy increased from 99% to 99.8%.
3PL cost saving in 2020 USD40k, and tender 3PL contract in 2021 with 4% cost reduction. Implement 3PL warehouse interface.
Logistics Manager
Beiersdorf (Thailand) Ltd.
Sathorn, BKK
12.2017 - 05.2019
Directed shipping and receiving of wide range of products daily by 3PL warehouse management.
Lead team of 4 people in logistics function responsible for inbound, outbound, co-packer and export to Indochina and e-commerce logistics
Delivered substantial cost savings by securing discounts from third-party logistics services providers from 3PL new tender.
Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
Managed annual freight budget of $4.7 M.
Supply Chain Business Partner
Beiersdorf (Thailand) Ltd.
Sathorn, BKK
11.2016 - 11.2017
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Project: In sourcing projects to move Eucerin products from Europe to Thailand which generate cost saving around 0.4million Euro.
Launch/ Relaunch New Product Project Leader
Beiersdorf (Thailand) Ltd.
Sathorn, BKK
04.2014 - 10.2016
Monitored project progress, examined risks and set forth contingency plans
Planned out and executed total of fifty projects per year. 95% of projects hit on time launch
Produced quality standards, checklists, report templates and processes. Implement "Gate Tracking System" to communicate transparent timeline and project status.
Produced reports and updated to senior leaders on progress and roadblocks.
Import Manager
Nestle (Thai) Ltd.
Pathum Wan, BKK
09.2012 - 03.2014
Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Coordinated company product shipments and international transactions to eliminate freight delays.
Supervise import customer service team of 4 people to ensure completing import customs clearance within lead time and minimize operation cost
Success: Implement system to check and approve import expense which reduce documentation process and faster lead time for expense approval.
Business Application Support Specialist
Nestle (Thai) Ltd.
Pathum Wan, BKK
11.2011 - 08.2012
Established Material Requirement planning in SAP for procurement of raw material and packaging material in coffee factory based on system suggested quantity and lead time which can reduce error from manual calculation and reduce working time by 50%.
Demand & Supply Planning Executive
Nestle (Thai) Ltd.
Pathum Wan, BKK
08.2007 - 10.2011
Reviewed historical sales trends and researched demand drivers to prepare forecast data and develop statistical forecast models.
Participated in sales and operations meetings to assess performance and forecast and formulate necessary corrective actions.
Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
Balanced demand and supply while aligning volume and mix to achieve production objectives.
Maintained service level at 98% and Inventory target is 8 days for coffee 3-in-1.
Communicated demand plans to manufacturing sites to resolve gaps between demand and supply plans
Export Customer Service Executive
Nestle (Thai) Ltd.
Pathum Wan, BKK
11.2004 - 07.2007
Delivered products to customer affiliate locations within specific timeframes. Managed over than 50 shipments per month.
Prepared and processed export documentation according to customs regulations, laws or procedures.
Liaised with internal and external parties on procurement of new product formulations, international requirements and regulatory changes.
Education
Bachelor Degree - Business Administration, International Business Administration, Marketing
Assumption University
Bang Kapi, Bangkok
05.1997 - 03.2001
Skills
Supply Chain Management
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Accomplishments
- Super user in APO, Order to cash and Procure to pay at Nestle.
- Best monthly supporter awards at Black & Decker (Thai) Ltd.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Supply Chain Manager
Black & Decker (Thailand) Ltd
07.2019 - Current
Logistics Manager
Beiersdorf (Thailand) Ltd.
12.2017 - 05.2019
Supply Chain Business Partner
Beiersdorf (Thailand) Ltd.
11.2016 - 11.2017
Launch/ Relaunch New Product Project Leader
Beiersdorf (Thailand) Ltd.
04.2014 - 10.2016
Import Manager
Nestle (Thai) Ltd.
09.2012 - 03.2014
Business Application Support Specialist
Nestle (Thai) Ltd.
11.2011 - 08.2012
Demand & Supply Planning Executive
Nestle (Thai) Ltd.
08.2007 - 10.2011
Export Customer Service Executive
Nestle (Thai) Ltd.
11.2004 - 07.2007
Bachelor Degree - Business Administration, International Business Administration, Marketing
Assumption University
05.1997 - 03.2001
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