BC Account
Tapakorn Promma
IT Manager
Chiang Mai
Summary
To leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
IT Supervisor
Raming Tea Co., Ltd., F & R Jewelry Co., Ltd. And Raming group affiliate company
Chiang Mai
04.2017 - Current
- Guided organizational technology strategy and roadmaps.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Oversaw IT department operations and training.
- Interacted and negotiated with vendors, outsources and contractors to secure products and services.
- Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Application Support / It Support / Training /Call Center Customer Service Representative
Sea & Hill Co., Ltd.
Chiang Mai
02.2014 - 03.2017
- Consult and construct the company's software.
- Train and support for the customer, solve and find the solution for the customers ‘need
- Configured hardware, devices and software to set up work stations for employees.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Monitored systems in operation and quickly troubleshot errors.
- Guided organizational technology strategy and roadmaps.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
IT Officer
North Gate Holiday Co., Ltd.
Chiang Mai
02.2013 - 02.2014
- Build website using by Wordpress
- monitor IT system, art work Photoshop
Education
Bachelor of Science - The Faculty of Science And Technology
The Far Eastern University
Chiangmai, Thailand 06.2009 - 03.2013
Skills
ERP
ISO & KPI For Department
Training and Development
Infrastructure development
Multitasking Abilities
Systems administration
Business process mapping
Personal Detail
Date Of Birth : 28th Oct, 2533
Language : Thai, English
Software
Power Bi
Infor Syteline ERP
Odoo ERP
ERP Plus ERP
Payroll System
SQL Server
Tableau
References
References available on request
Timeline
IT Supervisor
Raming Tea Co., Ltd., F & R Jewelry Co., Ltd. And Raming group affiliate company
04.2017 - Current
Application Support / It Support / Training /Call Center Customer Service Representative
Sea & Hill Co., Ltd.
02.2014 - 03.2017
IT Officer
North Gate Holiday Co., Ltd.
02.2013 - 02.2014
Bachelor of Science - The Faculty of Science And Technology
The Far Eastern University
06.2009 - 03.2013