Tanapum Jongboonwattana
Strategic Business Development & Operations Professional
67/ Petkasem Road, Tha Phra, Bangkokyai,Bangkok
Summary
Highly strategic and results-driven executive with over 20 years of experience in Sales, Marketing, Business Development, and Operations across Thailand and the APAC region. Brings more than a decade of proven success in the Facility Management & Services industry, leading both Business Development and Operations for global and multinational companies. Recognized for delivering growth, operational excellence, and sustainable client partnerships through strong leadership and regional expertise.
Overview
24
24
years of professional experience
2
2
Languages
Work History
General Manager – Commercial Sector
PCS Security and Facility Services Limited
02.2024 - 07.2025
- Directed operations for 2,300+ staff and 400+ clients with full P&L accountability (~700M THB annually).
- Elevated service delivery to world-class standards while strengthening company reputation.
- Built and motivated high-performing teams delivering cost-effective, quality-driven facilities services.
- Drove profitable business growth through strategic planning, collaboration, and client engagement.
Regional FM Lead – Metro Asia & ANZ (Kenvue Account)
Sodexo Singapore
04.2023 - 08.2023
- Oversaw integration of FM services across regional commercial office portfolio.
- Delivered program milestones on time while ensuring compliance with governance standards.
- Established frameworks for service delivery, documentation, and vendor management.
- Supported cost optimization, risk management, and client satisfaction across APAC & ANZ.
APAC Transition Governance Lead (Johnson & Johnson Account)
Sodexo Singapore
03.2022 - 03.2023
- Directed transition governance across 14 APAC countries during J&J’s global separation.
- Managed contract separation (MSAs, SOWs, SLAs, KPIs) ensuring seamless service continuity.
- Negotiated vendor splits, reducing costs and operational risks.
- Designed new governance and reporting frameworks for finance, legal, and operations.
Business Development & Operations Director – Corporate Services & Healthcare
Sodexo Thailand
08.2018 - 02.2022
- Drove new business growth across Corporate Services & Healthcare segments.
- Oversaw regional bids and strategic accounts, winning multimillion-THB contracts.
- Partnered with client executives to set strategic and financial goals.
- Delivered budget planning, operational efficiency, and client satisfaction improvements.
Senior Business Development Manager
PCS Security and Facility Services Limited
01.2013 - 07.2018
- Led a team of 4 BD managers and a bid team.
- Consistently exceeded sales targets, expanding client base with competitive wins.
- Developed innovative tender proposals securing long-term contracts.
- Ensured smooth transition by handing over operations to service delivery teams.
Marketing Manager
PCS Security and Facility Services Limited
08.2011 - 12.2012
- Developed marketing and communication strategies to support BD growth.
- Managed branding, PR, CSR, and call center operations.
- Conducted competitor analysis and research to sharpen value propositions.
Deputy Marketing Manager
Pruksa Real Estate PLC
04.2011 - 08.2011
- Designed marketing strategies for new condominium and townhouse projects.
- Conducted feasibility studies and competitor research for project launches.
Consultant – Research Manager
Kiatnakin Phatra Bank PLC
07.2010 - 03.2011
- Conducted feasibility studies for real estate project financing.
- Supported clients with marketing strategy and launch planning.
- Monitored loan client performance through site visits and market analysis.
Assistant Marketing Manager
Golden Land Property Development PLC
08.2009 - 06.2010
- Developed marketing campaigns and promotions to drive housing sales.
- Managed PR, pricing, and CRM initiatives to enhance customer engagement.
Loyalty Program Manager / Asset Manager / Assistant Market Analysis Manager
Asset World Corp Plc (formerly Known as TCC Land Development Ltd.)
07.2008 - 08.2009
- Managed Privilege Card Program and asset performance analysis.
- Conducted feasibility studies and collaborated with hotel operators on new projects.
- Designed customer data mining strategies for loyalty and retention.
Sales & Marketing Manager
Tanakom Trading Co., Ltd.
12.2001 - 07.2008
- Led international sales and marketing strategies expanding customer base.
- Oversaw import-export operations across multiple regions.
- Developed client-driven product innovations and long-term relationships.
Education
Certificate - Real Estate Development
Chulalongkorn University
08.2012
Master’s - Marketing
Thammasat University (International Program)
06.2008
B.A. - Business Administration, Marketing Management
California State University, Los Angeles
06.2000
High School Diploma - undefined
Fairfax High School, Los Angeles
09.1996
Skills
Strategic Business Development & Sales Leadership
Facility Management & Integrated Services (IFM)
P&L Management & Revenue Growth
APAC Regional Program & Transition Management
Client Engagement & Stakeholder Relations
Operational Excellence & Service Quality Improvement
Team Leadership & Talent Development
Marketing Strategy & Brand Development
References
Available upon request.
Affiliations
- British Chamber of Commerce Thailand (BCCT)
- Franco-Thai Chamber of Commerce (FTCC)
- Singapore-Thai Chamber of Commerce (STCC)
- Thammasat University MIM Alumni Association (TUMIMA)
- California State University, Los Angeles Alumni Association
- Thai Department of Export Promotion (Exporter List)
- Thai Trade Center
Timeline
General Manager – Commercial Sector
PCS Security and Facility Services Limited
02.2024 - 07.2025
Regional FM Lead – Metro Asia & ANZ (Kenvue Account)
Sodexo Singapore
04.2023 - 08.2023
APAC Transition Governance Lead (Johnson & Johnson Account)
Sodexo Singapore
03.2022 - 03.2023
Business Development & Operations Director – Corporate Services & Healthcare
Sodexo Thailand
08.2018 - 02.2022
Senior Business Development Manager
PCS Security and Facility Services Limited
01.2013 - 07.2018
Marketing Manager
PCS Security and Facility Services Limited
08.2011 - 12.2012
Deputy Marketing Manager
Pruksa Real Estate PLC
04.2011 - 08.2011
Consultant – Research Manager
Kiatnakin Phatra Bank PLC
07.2010 - 03.2011
Assistant Marketing Manager
Golden Land Property Development PLC
08.2009 - 06.2010
Loyalty Program Manager / Asset Manager / Assistant Market Analysis Manager
Asset World Corp Plc (formerly Known as TCC Land Development Ltd.)
07.2008 - 08.2009
Sales & Marketing Manager
Tanakom Trading Co., Ltd.
12.2001 - 07.2008
Certificate - Real Estate Development
Chulalongkorn University
Master’s - Marketing
Thammasat University (International Program)
B.A. - Business Administration, Marketing Management
California State University, Los Angeles
High School Diploma - undefined
Fairfax High School, Los Angeles