Tanakorn Tanawutthanachot
Guest Service Specialist
Bangkok
Summary
Friendly and reliable Guest Service Specialist with experience at Capella Bangkok. Skilled in welcoming guests, solving problems, and making sure every guest has a great stay. Always ready to help and work well under pressure.
Overview
13
13
years of professional experience
Work History
Guest Service Specialist
Capella Bangkok
08.2024 - Current
- Prepare daily work details and arrange limousine bookings.
- Respond to emails concerning limousine services, transportation, courier services, fast track services, and various departments.
- Assist with guest luggage in the rooms.
- Provide personalized guest services and address issues promptly.
- Coordinate with various hotel departments (housekeeping, F&B, concierge) to ensure smooth operations.
- Prepare and manage Petty Cash documents, issue manual receipts, process payment requests, and handle cash advance documentation.
- Arrange and dispatch domestic and international courier services.
Bellman
Swissôtel Bangkok Ratchada
03.2023 - 07.2024
Guest Service Specialist
Capella Bangkok
03.2021 - 10.2021
Doorman
Lebua Hotel
06.2017 - 09.2019
Call Center Executive
Lebua Hotel
01.2014 - 01.2016
Receptionist
101 Holiday Suite
01.2013 - 01.2014
Education
Bachelor's Degree - Mass Media Communication, Minor in Law
Ramkhamhaeng University
Skills
- Using Opera System, Unifocus service, OTS Transport, Bell Transport, Alice System
- Able to communicate effectively in English and basic Chinese
References
Khun Patiparn Mungkrobklang [Mean], Tel.062-018-5115
Khun Sombat Monkhonchaiyaphat [Kim], Bell Captain at Aman Nai Lert Bangkok, Tel. 092-460-0818
Timeline
Guest Service Specialist
Capella Bangkok
08.2024 - Current
Bellman
Swissôtel Bangkok Ratchada
03.2023 - 07.2024
Guest Service Specialist
Capella Bangkok
03.2021 - 10.2021
Doorman
Lebua Hotel
06.2017 - 09.2019
Call Center Executive
Lebua Hotel
01.2014 - 01.2016
Receptionist
101 Holiday Suite
01.2013 - 01.2014
Bachelor's Degree - Mass Media Communication, Minor in Law
Ramkhamhaeng University
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