Suwanan Mingbun
Saariselka
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress and Duty Resort Needed
Kakslauttanen Arctic Resort
10.2022 - Current
- Supervised restocking of salad bar and buffet for breakfast , lunch and dinner service.
- Kept server areas , restaurant and bar clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Inspected dishes and utensils for cleanliness.
- Upsold drink specialty items, wine selections to increase overall sales and exceed targets.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Prepared specialty desserts for customers for special occasions.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Salesman
Yamaha
07.2020 - 09.2021
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Receptionist
Coral Bangalow Resort
01.2018 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Salesman
Brand’s Suntory Beverage And Food (Thailand)
11.2016 - 12.2017
- Promoted and up-sold products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Education
Bachelor - Mass Communication
Ramkhamheang University
Bangkok 04.2016
Skills
- Guest Satisfaction
- Current Good Manufacturing Practices (CGMP)
- Effective Customer Service
- Teamwork and Collaboration
- Work Planning and Prioritization
- Good English speaking and writing
Certification
- Hygiene Passport / Finnish Food Authority
- Alcohol License / Perho Liiketalousopisto
Timeline
Waitress and Duty Resort Needed
Kakslauttanen Arctic Resort
10.2022 - Current
Salesman
Yamaha
07.2020 - 09.2021
Receptionist
Coral Bangalow Resort
01.2018 - 12.2018
Salesman
Brand’s Suntory Beverage And Food (Thailand)
11.2016 - 12.2017
Bachelor - Mass Communication
Ramkhamheang University
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