Suttita Majaeng

(Ecommerce Service Provider)

• Analyzed historical data and market trends to adjust forecasts, enhancing product availability and reducing stockouts for skincare products.
• Facilitated cross-departmental meetings to gather input for forecast adjustments, improving interdepartmental communication and collaboration.
• Managed inventory levels across multiple locations, optimizing stock distribution and minimizing overstock situations.
• Negotiated with suppliers to adjust order quantities based on forecasted demand, securing better terms and reducing waste.
• Coordinated with logistics to ensure timely delivery of products according to forecasted sales spikes, preventing stock shortages.

(Ecommerce Service Provider)

• Monitors and manages inventory in terms of the correctness, classification, and expiry date for both commercial and non-commercial goods across warehouses to maintain the optimum inventory level and mix of inventory and maximize working capital
• Plans and executes all activities related to inbound and outbound during business as usual and campaign period
• Leads all warehouse activities for warehouse bidding, warehouse transferring, stock count, billing check and approval, budget control, stock movement tracking, warehouse system management
• Arranges and manages shipments for freight booking, shipment tracking, preparing and checking the correctness of shipping documents, importing under FDA regulation to arrive warehouse smoothly and on time, and claiming missing and/or damaged goods back to the suppliers
• Be a single point of contact among warehouse service provider, freight forwarder, shipping, broker, and internal teams related to all shipment, warehouse, order-flow, and systems activities to execute daily operations tasks and solve any issues
• Runs daily, weekly, and monthly analysis reports, and then conducts monthly reviews with management to communicate inventory situation, review end-to-end warehouse and order operations’ performance, manage cost control & cost effectiveness, and propose improvement solutions
• Manages the processes between OMS and WMS system to flow well, and supports system integration activities

(Food and Beverages)

Logistics

• Provided timely and accurate support for the entire chain of order fulfillments and scheduling.
• Collaborated closely with 3PL warehouse and 3rd party logistics to coordinate efficient distribution to stores, optimizing inventory levels and minimizing lead times.
• Oversee distribution network by supervising purchasing, product orders, logistics details, quality of end products, compliance and warehouse inventory tracking.
• Implemented a central replenishment model for raw materials and packaging across all stores, incorporating sales data, usage, wastage, delivery lead time, and marketing promotions.
• Managed inbound return orders to the warehouse based on store requirements, ensuring smooth and efficient processing of goods.
• Handle PO and TO creation in Oracle NetSuite, facilitating seamless transactions between vendors, warehouse, and stores.
• Led SKU clean-up initiatives to maintain accurate inventory records and ensure smooth month-end stock counts for both warehouse and stores.
• Monitored and requested cycle counts, ensuring up-to-date picture of inventory levels.
• Prepared and maintained comprehensive logistics reports, both internal and external, and diligently validated 3PL invoices for accuracy.
• Monitored, controlled and evaluated transport costs, identifying and sourcing areas of improvement.
• Negotiated rates and contracts with transportation and logistics providers with favorable outcomes.
• Identified savings by removing unnecessary steps in logistics process.

Procurement

• Sourced and evaluated new suppliers for goods and services, fostering strategic partnerships to enhance the supply chain.
• Oversee the procurement of raw materials and effectively managing inventory levels also implement strategies to reduce on-hand inventory, optimizing carrying costs, and ensuring a smooth supply chain operation.
• Forecasted budgets and planned procurement activity to meet wider organizational needs.
• Negotiated with suppliers and implemented contracts to secure value for money and maximize resources.
• Evaluated supplier quotations and conducted comparisons to leverage and deliver on budgets.
• Managed purchases, receipts and the documentation of finished goods, materials and packaging.
• Sourced new vendors for purchasing needs.
• Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory.

(Fashion)

• Managed service provider performance and cultivated strong relationships, ensuring adherence to procedures, KPIs, and complaint handling protocols.
• Conducted thorough monitoring and evaluation, performing root cause analysis, and implementing effective corrective and preventive actions for multiple service providers.
• Fostered daily communication with service providers and related teams to ensure smooth and accurate delivery operations.
• Initiated and supported ad hoc logistics projects, driving supply chain solutions for continuous improvement and efficiency enhancement.
• Assisted the operation team in bid evaluation and other logistics projects, including cost structure simplification, standardization, cost comparison, analysis, and contract team and SOP standardization.
• Monitored return orders and effectively coordinated with TH warehouse and 3PL for seamless return processes and status updates to avoid long-pending returns.
• Prepared and maintained comprehensive logistics internal and external reports, ensuring accurate 3PL invoice validation.

(Logistics Service Provider)

• Managed pick-up, routing, dispatching, and tracking of delivery vehicles, ensuring timely and efficient transportation of goods.
• Developed logistics timetables based on customer priorities, appointments, and lead times, enhancing overall delivery service.
• Monitored and evaluated vendor performance, ensuring adherence to quality standards and continuous improvement.
• Provided support and solutions to operational challenges, promoting smooth and effective logistics operations.
• Collaborated with related internal and external departments to maximize delivery efficiencies and minimize delays.
• Analyzed costs and work processes, identifying areas for improvement to cater to customer's specific needs.
• Successfully implemented a Transport Management System for the base fleet, streamlining processes and optimizing resources.

(Animal Feed Industry)

• Handled and managed overall shipping operations, ensuring smooth and efficient transportation of goods.
• Ensured customer requirements were met accurately and on time, maintaining a high level of customer satisfaction.
• Resolved customer complaints promptly and effectively, addressing their concerns and finding suitable solutions.
• Provided detailed information to customers based on their requirements, offering exceptional service and support.
• Collaborated with internal departments to optimize transportation processes, ensuring high efficiency and timely deliveries.