

Business Analyst turning sales data and workflow findings from daily orders into practical changes that improve revenue and customer experience. Identified 2 drivers of online sales growth, supported a delivery channel strategy, and supported 2–3 workflow changes from analysis to rollout, helping increase revenue by 10%–19%. Translates operational problems into clearer billing, smoother ordering, and better decision support.
Data analysis
Sales performance analysis
Transaction reconciliation
Financial tracking
Microsoft Excel
Process mapping
Workflow redesign
POS system implementation
Order fulfillment coordination
Delivery channel planning