Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Suratsawadee Piyajitt

Suratsawadee Piyajitt

Talingchan

Summary

Dynamic VP Corporate Relationship Manager at Siam Commercial Bank with a proven track record in strategic planning and risk management. Expert in fostering long-term client partnerships and driving revenue growth through innovative financial solutions. Adept at coaching teams to enhance performance and achieve targets, ensuring exceptional service delivery and client satisfaction.

Performance-driven Vice President with more than 10 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

22
22
years of professional experience

Work History

VP Corporate Relationship Manager

Siam Commercial Bank
01.2020 - Current
  • Achieved high client satisfaction ratings by consistently exceeding expectations in responsiveness, professionalism, and problem-solving capabilities.
  • Delivered comprehensive financial analysis, enabling informed decision making regarding complex lending transactions.
  • Protected bank interests by consistently monitoring credit exposure and covenant compliance within assigned portfolio accounts.
  • Strengthened corporate banking relationships by proactively identifying and addressing client needs.
  • Leveraged extensive knowledge of banking products to design creative financing structures that met client requirements while minimizing risks.
  • Extended and sustained company's relationships with contacts and customers to maintain and inflate business.
  • Established trust with clients through consistent communication and exceptional service delivery, fostering long-term partnerships.
  • Enhanced internal processes for greater efficiency in managing client relationships, streamlining operations and improving overall performance metrics.
  • Negotiated favorable loan terms and conditions, ensuring mutually beneficial outcomes for both the bank and clients.
  • Developed new business opportunities through targeted prospecting efforts, expanding the bank''s client base.
  • Supported other account officers in efforts to obtain new business and retain existing bank relationships.
  • Contributed to team success by sharing best practices in relationship management techniques, supporting colleagues in achieving their goals.
  • Drove revenue growth by cross-selling a broad array of banking products and services to existing clients.

Trade Specialist

Siam Commercial Bank
08.2019 - 12.2020
  • Boosted company profitability with diligent monitoring of market trends and identification of new business opportunities.
  • Conducted in-depth research on global markets to identify potential risks and opportunities, supporting informed decisionmaking.
  • Implemented efficient inventory management systems to monitor stock levels, reduce waste, and optimize turnover rates.
  • Mentored new hires by sharing knowledge and expertise in the field of global trade, assisting in their professional development.

Team Manger Private Banking

Siam Commercial Bank
07.2018 - 07.2019
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.

Cash Management Specialist

Siam Commercial Bank
01.2017 - 06.2018
  • Streamlined cash management processes by implementing new software and automation tools.
  • Supported business development efforts by identifying new client prospects and presenting tailored cash management solutions during sales pitches.
  • Managed high-volume wire transfers, ensuring accuracy and adherence to compliance regulations.
  • Reduced manual errors in financial transactions through rigorous attention to detail and thorough reconciliation procedures.

Head Sale of Bancassurance

Prudential Life Insurance
06.2015 - 12.2016

I'm Head sale of Bancassurance for Prudential Life Insurance who take care of whole Branch of Thanachart Bank. I take care sales in my team around 200 people.


  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Insurance Specialist

Siam Commercial Bank
05.2003 - 05.2015

-I am Insurance Specialist who sell insurance products in bancassurance, and I created a strategy for all SCB branches to sell insurance. I also coach bank staff to be able to close sales for large amounts.


-Meeting and strategy plan with SCB's regional team for target achievement.


-Set up a training class about sales skills for bank staff.

-On-the-job training with bank staff, during which I visited clients together with bank staff and closed sales for them.


Education

Bachelor of Science - Biotechnology

CHIANGMAI UNIVERSITY
Chiang Mai, Thailand
04.2001 -

Skills

Team leadership

Timeline

VP Corporate Relationship Manager

Siam Commercial Bank
01.2020 - Current

Trade Specialist

Siam Commercial Bank
08.2019 - 12.2020

Team Manger Private Banking

Siam Commercial Bank
07.2018 - 07.2019

Cash Management Specialist

Siam Commercial Bank
01.2017 - 06.2018

Head Sale of Bancassurance

Prudential Life Insurance
06.2015 - 12.2016

Insurance Specialist

Siam Commercial Bank
05.2003 - 05.2015

Bachelor of Science - Biotechnology

CHIANGMAI UNIVERSITY
04.2001 -
Suratsawadee Piyajitt