Surapong (Jack) Mogtong
Dalla
Summary
Dynamic professional with extensive experience in customer service at Home Depot, excelling in problem-solving and relationship management. Proven track record in team leadership and property maintenance, ensuring compliance and tenant satisfaction. Skilled in training and development, fostering a motivated workforce, while enhancing operational efficiency.
Overview
25
25
years of professional experience
Work History
Customer Service
Home Depot
Garland, Dallas
04.2023 - Current
- Resolved customer service issues in a timely and friendly manner.
- Providing assistance, answering questions the customers have.
- Managed the product shelves to ensure orderliness and cleanliness.
Kitchen Hand
Tom Yum Thai Restaurant, My Little Thai Chef
Garland, Dallas
01.2023 - 04.2023
- provided assistance to the chef in cooking, cleaning, and other duties in the kitchen
Property Manager
Perfect Place Village Rattanathibet Office
Nontaburi
08.2016 - 10.2020
- Overall, managing and overseeing operations, maintenance, and coordination at the property office covering 996 households.
- Provided guidance and support to the team members.
- Prepared monthly reports detailing financial performance, and other matters.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Waiter
King O'Malleys
Canberra
01.2008 - 04.2014
- Took orders from patrons accurately and efficiently.
- Greeted guests and answered questions about menu items.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
Senior Supervisor
Summit Showa
Chonburi
01.2000 - 02.2006
- Supervisor on personnel matters
- Trained new personnel on proper job functions and safety protocols.
- Developed performance standards and evaluated employee performance against those standards.
Education
Bachelor of Arts - Political Science
Ramkhamhaeng University
Bangkok, Thailand09-1982
Skills
- Customer service and support
- Team leadership
- Property maintenance
- Time management
- Safety compliance
- Training and development
- Relationship management
- Problem solving
Reference
- Ms Karen L McMahan, Human Resource Supervisor, Home Depot, Tel: (972) 4965292
Timeline
Customer Service
Home Depot
04.2023 - Current
Kitchen Hand
Tom Yum Thai Restaurant, My Little Thai Chef
01.2023 - 04.2023
Property Manager
Perfect Place Village Rattanathibet Office
08.2016 - 10.2020
Waiter
King O'Malleys
01.2008 - 04.2014
Senior Supervisor
Summit Showa
01.2000 - 02.2006
Bachelor of Arts - Political Science
Ramkhamhaeng University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Rebecca WebbRebecca Webb
Assistant Manager at Doller GeneralAssistant Manager at Doller General