SURADA UDOMMA
Customer Service
Khon Kaen,50
Summary
Experienced Customer Service with over 2 years of success in leadership skill and communication skill. And experience in scheduling appointments. Customer interaction with excellent communication skills from the first contact to follow-up.
Overview
4
4
Languages
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Secretary Manager
KK Training and Advisories
Khon Kaen
08.2020 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Prepared packages for shipment, pickup, and courier services for prompt delivery to customers.
- Managed finances for expenses such as classroom equipment
- Managed over 80 clients each day
Staffing Coordinator
KK Training and Adviseries
Khon Kaen
10.2019 - 08.2020
- Advertised learning courses through posting in social media platforms.
- Assisted management with making key decisions by comparing weak and strong points.
- Plan and perform work on scheduling of clients' classes and courses.
- Supported all areas of work for teachers, learners, document shops, and administrators.
Education
Bachelor of Science - Computer Science
Khon Kaen University
08.2017 - 05.2021
Skills
Leadership and Management
Communication
Customer service
Self-motivated professional
Microsoft Office
Computer proficiency
Scheduling
Strategic Planning
Payroll And Budgeting
Credit And Collections
Timeline
Secretary Manager
KK Training and Advisories
08.2020 - Current
Staffing Coordinator
KK Training and Adviseries
10.2019 - 08.2020
Bachelor of Science - Computer Science
Khon Kaen University
08.2017 - 05.2021