Supskotn Yoyboobpha
Bangkok,10
Summary
Knowledgeable [Teacher Assistant] with robust background in real-time data analysis and operational efficiency. Demonstrated ability to optimize workforce management and monitor performance metrics to ensure service level adherence. Proven track record in utilizing analytical skills and effective communication to drive team success and maintain seamless operations.
Real-Time Analysis Professional with robust expertise in workforce management, data analysis, and forecasting. Proven track record of optimizing operational efficiency and supporting team success through adaptive strategies. Strong analytical skills, attention to detail, and collaborative mindset drive consistent results in dynamic environments. Proficient in utilizing performance metrics and real-time data to inform decision-making and improve service delivery.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Real-Time Analyst
Gear Inc.
Bangkok, Bangkok
11.2024 - Current
- Maximized agent adherence to schedule by implementing real-time adjustments based on call volume fluctuations.
- Increased operational efficiency with thorough analysis of key performance indicators and implementation of best practices.
- Developed comprehensive reports to inform decision-making, highlighting trends and opportunities for improvement.
- Monitored real-time adherence rates, identifying potential risks to service delivery goals and taking corrective actions when needed.
Content Moderator
Gear Inc.
Bangkok, Bangkok
01.2024 - 11.2024
- Company Overview: ensures that the content on a given website or service meets the company's standards and guidelines
- Ensures that the content on a given website or service meets the company's standards and guidelines
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
Sales Specialist
SANGPHUM-MATERIAL
10.2022 - 12.2023
- Company Overview: engage with customers to understand their needs, identify pain points, and determine how the specialized product or service can address those requirements
- Engage with customers to understand their needs, identify pain points, and determine how the specialized product or service can address those requirements
Teacher Assistant
Robot’s Child Fashion Island
03.2022 - 09.2022
- Company Overview: Help kids write a Python script and build robots
- Help kids write a Python script and build robots
Education
Bachelor of Arts - Business
Wrexham Glyndwr University
Bangkok, Thailand 05.2025 - Current
IBA Higher Diploma - BBA
Hong Kong Institute of Business Administration
Hang Kong 10.2024 - 01.2025
Associate of Science - Civil Engineering
Mahanakorn University International College
Bangkok, Thailand 01.2022 - 01.2024
Skills
- Analytical Problem Solving
- Peer Influence Skills
- Effective Communication
Effective Scheduling
Advanced Spreadsheet Proficiency
Data Forecasting Methods
Data-Driven Modeling
Activity
Be a guide for American students who exchange to Thailand for 1 month., 07/01/22
Personal Information
- Health Status: Excellent
- Date of Birth: 12/19/01
- Gender: male
- Nationality: Thai
- Religion: Buddhism
running
engage in running for enjoyment, fitness, stress relief, or social interaction. It can be done individually or in groups, and there are various forms, such as jogging, trail running
Timeline
Bachelor of Arts - Business
Wrexham Glyndwr University
05.2025 - Current
Real-Time Analyst
Gear Inc.
11.2024 - Current
IBA Higher Diploma - BBA
Hong Kong Institute of Business Administration
10.2024 - 01.2025
Content Moderator
Gear Inc.
01.2024 - 11.2024
Sales Specialist
SANGPHUM-MATERIAL
10.2022 - 12.2023
Teacher Assistant
Robot’s Child Fashion Island
03.2022 - 09.2022
Associate of Science - Civil Engineering
Mahanakorn University International College
01.2022 - 01.2024
Similar Profiles
Robert W. PilaRobert W. Pila
QC Technician / Tool Grinding Department Supervisor at Chicago Gear / D.O. James Gear Co.QC Technician / Tool Grinding Department Supervisor at Chicago Gear / D.O. James Gear Co.
Ashley HernandezAshley Hernandez
Machine Operator/Assembler at Hydro-GearMachine Operator/Assembler at Hydro-Gear
Delayna HeidingerDelayna Heidinger
Inside Sales Representative at Bee Seen GearInside Sales Representative at Bee Seen Gear