Linux
SUPPACHAI AUSA
IT MANAGER
Takua Pa
Summary
With over 7 years of experience managing IT infrastructure, networking, and cybersecurity across healthcare and hospitality sectors, I specialize in IT strategy alignment, budget forecasting, team leadership, and project management. Proven ability to implement secure, scalable, and cost-effective IT solutions that enhance organizational performance and operational efficiency
Overview
7
7
years of professional experience
2
2
Certifications
1
1
Language
Work History
Network Admin and IT Specialist
Takuapa Hospital
03.2021 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues and closing calls.
- Monitored system performance and responded to alerts.
IT Supervisor
Centara Seaview Resort Khaolak
03.2018 - 02.2021
- Streamlined IT support processes for increased efficiency, reducing ticket resolution times and improving user satisfaction.
- Optimized server infrastructure through virtualization technologies, significantly reducing hardware costs while maintaining high performance levels.
- Assisted in the development of an IT budget strategy, aligning resource allocation with organizational goals and objectives.
- Established robust data backup protocols, safeguarding critical information against potential loss or corruption incidents.
- Conducted regular audits of IT systems to ensure compliance with industry standards and best practices.
- Managed life cycle replacement of hardware and software.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Established IT budget management processes, tracking expenses to ensure alignment with company financial goals.
Education
Bachelor of Science - Software Development
Bangkok University
Bangkok 04.2001 -
Skills
Network administration
Network configuration
IT risk management
Risk mitigation planning
Technical issue analysis
Information security
Software development
Virtualization technologies
Disaster recovery
IT budgeting
Cybersecurity management
Security planning
IT governance
Team building
Software
Hyper-V
OracleDB
OPERA PMS
MICROSS
Sun Accounting
Certification
Certified Basic Cybersecurity, NCSA Thailand
Timeline
Network Admin and IT Specialist
Takuapa Hospital
03.2021 - Current
IT Supervisor
Centara Seaview Resort Khaolak
03.2018 - 02.2021
Bachelor of Science - Software Development
Bangkok University
04.2001 -
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