Suphanat Savetapanu
Product Owner
Bangkok
Summary
Results-driven professional with extensive experience in product quality assurance and successful product development. Committed to delivering exceptional outcomes aligned with the goals of a dynamic organization that prioritizes innovation, continuous improvement, and customer satisfaction. Passionate about enhancing skills in project management, process optimization, and team collaboration to effectively drive the creation of high-quality products that consistently exceed customer expectations. Eager to leverage expertise in a challenging role that fosters growth and excellence.
Overview
11
11
years of professional experience
2
2
Languages
Work History
PO (Business Analyst)
MyOrder
05.2024 - 05.2025
- As a Product Owner in an e-commerce AI chatbot company, I am responsible for managing the development of the chatbot products, To make the development align with the business goal of the company.
- Project: Leanbiz
Senior QA Engineer
Maxbit Digital Asset
09.2022 - 05.2024
- As Senior QA my role is to ensure the quality and security of application related to cryptocurrency and digital asset. Responsible to design and executing test Cases, identifying the bugs and ensuring compliance to rule and regulations.
- Project: Maxbit Digital Asset
- Location: Thonglor
QA Engineer, Technical Support, Product Owner
Deeple AI Chat bot
05.2019 - 01.2022
- As a QA, my role is to plan test plan create test case and test in both AI chatbot and webConsole to ensure the correctness and quality of Chat flow to make sure the lunch product is working properly without any issue as possible.
- As a Technical Support role I’ve investigated the incident to find the root cause and test the issue when the fix is done from developer side also smoke test when the issue is deployed on production in both AI and Web console.
- As a Product Owner in an e-commerce AI chatbot company, I am responsible for managing the development of the company's chatbot products, with a specific focus on how the chatbot can drive sales and improve the customer experience. With a deep understanding of the customer journey and e-commerce, I develop user flows and optimize for sales, collaborating with stakeholders across the company to ensure that the chatbot aligns with overall goals. I gather and analyze user feedback to inform product decisions and manage product data to ensure accuracy and relevance.
- Project: Deeple E-Commerce Chatbot
- Location: Thonglor
UAT tester
BankX
Bangkok
06.2026 - 10.2026
- Create test cases to validate software functionality and edge conditions. including End-to-end scenario
- Executed regression, integration, and user acceptance testing across releases.
- Documented defects clearly in tracking systems and prioritized retesting efforts.
- Collaborated with developers to isolate issues and verify resolution accuracy.
- Clarify flow and scenario with stakeholder to ensure the correctness
Junior QA Analyst
Allianz Technology Thailand
03.2017 - 05.2019
- As a QA, my role is to create test cases and test both manual and automation for the automation using robotframework as a tool with the Appium plugin to test mobile and Selenium plugin to test web browser.
- As a QA role on the support team, I’ve investigated the incident to find the root cause and test the issue when the fix is done from the developer side, and also smoke test when the issue is deployed on production.
- Project: Hexalite China / DRSA Project team and Support team
- Location: Rama 9
Trainee Programmer & IT Support
CPPC Public Co., Ltd
06.2015 - 12.2015
- I have been working as a Developer to develop a program that serves as a tool of comfort for employees at CPPC and also as the IT support to help users with technical issues.
- The project is to make a web application using C#. The application combines the tools salespeople regularly use, for example, an e-mail program, an order program, a conference program. My part of this project is order and room booking. The application is connected to MS SQL server.
- 6 Months
Education
Bachelor of Engineering - Software & Knowledge Engineering
Kasetsart University
Jatujak, Bangkok01.2016
Skills
Java
C#
SQL
Robotframework (for Automation)
Requirements gathering
Analytical thinking
Project management
Jira
Postman tool
Timeline
UAT tester
BankX
06.2026 - 10.2026
PO (Business Analyst)
MyOrder
05.2024 - 05.2025
Senior QA Engineer
Maxbit Digital Asset
09.2022 - 05.2024
QA Engineer, Technical Support, Product Owner
Deeple AI Chat bot
05.2019 - 01.2022
Junior QA Analyst
Allianz Technology Thailand
03.2017 - 05.2019
Trainee Programmer & IT Support
CPPC Public Co., Ltd
06.2015 - 12.2015
Bachelor of Engineering - Software & Knowledge Engineering
Kasetsart University
PERSONAL
- Sex: Male
- Age: 32
INFORMATION
- Nationality: Thai
- Marital Status: Single