Accomplished professional with expertise in leadership and team development, analytical thinking, and strategic management.
Proficient in negotiation, sales force management, and team motivation, expertise in technical sales, sales and marketing, and team leadership is integral to my role. Previously, as a successful Key Account Manager in Thailand, consistently exceeded sales targets and developed customer-focused initiatives, underscoring my commitment to operational excellence and empowering teams within the chemical distribution sector.
Certified Six Sigma Black Belt (CSSBB) by DGQ, demonstrating a strong commitment to quality and continuous improvement. As a Black Belt Project Manager, specialize in deploying Lean Six Sigma methodologies to optimize processes, eliminate waste, and enhance efficiency. Leading projects from inception to successful completion. Drive measurable business impact while mentoring Green Belts and team members. Through collaboration and strategic problem-solving, cultivate a culture of continuous improvement and operational excellence.
Lead and implement Lean Six Sigma methodologies to optimize processes, eliminate waste, and enhance efficiency. Identify improvement opportunities, collect and analyze data, and execute solutions that drive measurable business impact. Provide coaching and support to Green Belts and team members, guiding them through their Lean Six Sigma projects.
1) Leading and managing Lean Six Sigma projects from initiation to completion.
2) Conducting detailed process analysis to identify improvement opportunities.
3) Applying Lean Six Sigma tools and techniques to define, measure, analyze, improve, and control processes.
4) Developing project plans, timelines, and resource requirements.
5) Collaborating with project teams to ensure effective communication and alignment.
6) Facilitating workshops and training sessions to build awareness and knowledge of Lean Six Sigma methodologies.
7) Collecting and analyzing data to measure process performance and identify root causes of problems.
8) Implementing process changes and monitoring their impact on key performance indicators.
9) Providing coaching and mentoring to project teams and stakeholders to build capability in Lean Six Sigma methodologies.
10) Reporting project progress and outcomes to management and stakeholders.
The main responsibilities involve creating more opportunities for growth and development, overseeing customer relationship management, profit and loss management, and key performance indicators, as well as generating regular reports on GKA product demand and competitor movement.
1.Achieve defined account sales, volume, and gross profit targets.
2.Work in close association with Regional Key Account Managers, and Key Account Mangers from other Brenntag countries, to identify and implement customer focused initiatives that expand Brenntag product offerings, strengthen loyalty, increase satisfaction, and differentiate Brenntag as the distributor partner of choice.
3.Manage and improve Brenntag relationships with principal contacts at all levels of the customer organization. 4.Manage and ensure timely response to customer inquiries and initiatives originated locally, regionally, and globally.
5.Expand Brenntag relationships with key global and regional suppliers to create new product offerings, improve competitive position, reduce total cost of ownership, and enhance overall profitability of the account.
6.Lead, direct and mentor the activities of Brenntag country people who have an interest in sales activities at local customer sites.
Oversee business development for Performance Products (Agro, Coatings, Homecare & Cleaning, Polymers, Textiles) and Nutrition & Health (Animal Nutrition, Food, Personal Care, Pharma), driving growth and market expansion.
➢ New Business Opportunities:
- New Supplier:
Establish new supplier pipelines and collaborate with the sales team to effectively manage supplier relationships after business initiation.
- New Products:
Identified and developed new product opportunities with existing suppliers to drive revenue growth.
- New Market/Industry:
Identified business development opportunities within specific market sectors.
➢ New Projects:
- Strategically collaborated with Regional Industry Managers (RIMs) to onboard potential new suppliers.
- Worked closely with the global sourcing team to pinpoint new business opportunities, and coordinated across commercial, supplier relationship, technical support, and regulatory affairs teams to ensure successful implementation.
- Designed annual business growth strategies with aligned budgets to drive business expansion.
- Proactively identified and acquired new clients, resulting in measurable business growth.
- Strategically distributed updated market insights to relevant stakeholders.
Strategically managed the sales team to implement business strategies and sales/marketing initiatives, resulting in maximized business outcomes, enhanced partner relationships, and expanded market reach through effective guidance and mentorship.
➢ Sales & Marketing Activities Business Achievement:
1. Proactively managed and developed sales teams to execute sales strategies, ensuring achievement of sales objectives and maximizing profitability.
2. Develops and manages sales forecasting processes aligned with business requirements.
3. Proactively monitors inventory and manages accounts receivable to maintain proper stock levels and minimize outstanding debt.
4. Develops and maintains marketing plans for relevant products in collaboration with suppliers, recommending objectives and strategies, implementing plans through the sales team, and reporting progress to suppliers.
5. Strengthens long-term relationships with existing key business partners to expand products/market portfolios.
6. Conducts market surveys to identify opportunities and drive sales growth.
➢ Staff Management:
1. Directs sales team development through targeted training, coaching, and motivational strategies, enhancing job performance and efficiency, and delivers regular on-the-job training to all staff.
2. Streamlines communication and coordination between sales, customer service, warehouse, and suppliers to ensure timely and efficient product delivery.
Led new business development initiatives and resolved technical inquiries from the sales team concerning Polypropylene Resins.
➢ New Products:
- Identified new product opportunities aligned with customer needs and formulated innovative polypropylene resin ingredients.
- Collaborated with prospective customers to trial and evaluate new product formulations.
- Coordinated with lab and production teams to finalize production plans and execute the commercial launch of new products.
➢ New Market/Industry:
- Drove market expansion by identifying and capitalizing on business development opportunities within defined industries.
➢ After Sales Services:
- Effectively resolving customer product quality issues requires identifying and clarifying their root causes through technical support.
Managed all aspects of the high-pressure laminate process, including lab operations, production line, quality control, and quality assurance.
- Formulated and delivered melamine-formaldehyde and phenol-formaldehyde resins to the paper impregnating line.
- Managed and supervised the high-pressure process line operations.
- Managed quality control (QC) and quality assurance (QA) processes to guarantee product quality and reliability.