Summary
Overview
Work History
Education
Skills
Software
Timeline
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Sukanya Rattanachartnarong

Senior Associate, Key Account Management
Bangkok

Summary

Personable Senior Associate with 4-year background in retail and related positions. Proficient in use and troubleshooting of POS systems. Successful meeting goals through effective team coordination and proactive customer service. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding .

Overview

8
8
years of professional experience
18
18
years of post-secondary education
1
1
Language

Work History

Senior Associate, Key Account Management

Shopee (Thailand) Co., Ltd.
Bangkok
03.2017 - Current

· Ensure that seller perform smoothly on Shopee platform on both operation and revenue driving.

  • Interact with other local teams to share knowledge and replicate best practices
  • Forecast volume and number of new sellers and activities required to incubate them
  • Forecast sale for products from cross border, initiate new methods to improve seller performance via Social Applications (Facebook, Instagram, Twitter)
  • Building long lasting relationships and trust with merchants to understand more about their business and their key success factors
  • Able to coordinate with cross functional team to identify issues and follow up on solution
  • In depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers. Have basic analysis skills to track seller MOM performance and able to propose execution ideas to help increase sale
  • Driven to achieve team goal and is transparent to share ideas to help total team improve performance

Inside Sale Executive

Lazada (Thailand) Co., Ltd.
Bangkok
08.2015 - 11.2016

Generate a pipeline of sales opportunities through inbound lead follow-up

and outbound campaigns, as well as driving up-sell business into the existing customer base with the target of more than 60 sellers a month

● Research accounts, identify key players, and generate interest to expand

your list of prospects

● Utilize Salesforce.com and seller center to manage day-to-day activity,

record communications, meetings with prospects and customers and establishing a report

● Forecasts the trend of customer and market

● Assist administrative team with overflow work, including word processing, data entry and Internet research tasks

● Manage the inventory status of stationary, general office supplies and party supplies

● Greets and directs all visitors, including vendors, clients, job candidates

and customers Coordinates activities with other executives and the building

Junior Pricing Analyst, Pricing and Analytics Depa

Lazada (Thailand) Co., Ltd.
ฺBangkok
12.2013 - 07.2015

Analyzing sales and preparing recommended prices for buyers and sales executive team

● Gathering information about the prices of main online-competitors

● Reading competitors' brands and their pricing strategies

● Browsing competitors’ data for further pricing analysis

● Generate cost report , create daily report for price benchmarking

● Support and provide on product /competitor comparison i.e. product benefits and coverage, customers’ services as requested

● Survey and taking polls to collect information from parents or take a photo for compare competitive prices from various competitors

Education

High School Diploma -

Assumption Suksa School
Bangkok
04.1995 - 11.2009

Bachelor of Arts - Political Sciences (IR)

Srinakarinwirot University
ฺBangkok
07.2010 - 11.2013

Skills

Sales analysis

Content Marketing

Market Trends & Forecasting

Negotiation

Software

Microsoft Excel

Microsoft PowerPoint

Timeline

Senior Associate, Key Account Management

Shopee (Thailand) Co., Ltd.
03.2017 - Current

Inside Sale Executive

Lazada (Thailand) Co., Ltd.
08.2015 - 11.2016

Junior Pricing Analyst, Pricing and Analytics Depa

Lazada (Thailand) Co., Ltd.
12.2013 - 07.2015

Bachelor of Arts - Political Sciences (IR)

Srinakarinwirot University
07.2010 - 11.2013

High School Diploma -

Assumption Suksa School
04.1995 - 11.2009
Sukanya RattanachartnarongSenior Associate, Key Account Management