Sujittra Saengmanee
Phetchaburi
Summary
A dedicated professional with 8 years of experience in the yachting industry, having served in roles including solo, 2nd, and 3rd steward/stewardess positions. This is complemented by a 3-year tenure at P&O Cruises as a Cabin Steward, where I was honored as "Employee of the Month" and shortlisted for the "Shine Award" during my first contract. I was also part of the team that achieved the company's highest Net Promoter Score (NPS).
I am seeking a 2nd Stewardess position to join a professional team, leveraging my extensive skills and experience to achieve a higher level of service. A self-starter who thrives under pressure, I maintain a professional attitude and a positive demeanor with both crew and passengers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cabin Steward
P&O Cruises (M.V. Azura)
05.2025 - 10.2025
- Responsible for maintaining the cleanliness and comfort of guest staterooms. key duties include cleaning, tidying, making beds, replenish amenities, also handle guests, assist with luggage, distribute information, and evening work in public area to ensure a hygienic environment. including inventory of housekeeping supplies and order new materials.
- Implemented improved housekeeping procedures, contributing to operational efficiency on board.
- Conducted regular inspections of cabins, maintaining quality control and presentation standards.
- Identified areas for improvement in cabin cleaning processes, implementing changes that led to increased efficiency without compromising quality standards.
- Trained and mentored junior cabin stewards in service protocols and best practices.
Cabin Steward
P&O Cruises (M.V. Azura)
08.2024 - 02.2025
- Conducted regular inspections of cabins, maintaining quality control and presentation standards.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Managed inventory of cleaning supplies and amenities, optimizing resource allocation for guest services.
- Used excellent customer service skills in addressing passengers' needs.
- Implemented improved housekeeping procedures, contributing to operational efficiency on board.
- Developed strong relationships with repeat passengers, enhancing their loyalty towards the cruise line.
Cabin Steward
P&O Cruises (M.V. Azura)
11.2023 - 05.2024
- Supervised cabin cleanliness and maintenance, ensuring adherence to P&O Cruises' high standards.
- Coordinated guest requests efficiently, enhancing overall satisfaction during voyages.
- Implemented improved housekeeping procedures, contributing to operational efficiency on board.
- Conducted regular inspections of cabins, maintaining quality control and presentation standards.
- Collaborated with other departments to ensure seamless service delivery across all areas of the ship.
Cabin Steward
P&O Cruises (M.V. Aurora)
10.2022 - 08.2023
- Conducted regular inspections of cabins, maintaining quality control and presentation standards.
- Managed inventory of cleaning supplies and amenities, optimizing resource allocation for guest services.
- Implemented improved housekeeping procedures, contributing to operational efficiency on board.
- Developed strong relationships with repeat passengers, enhancing their loyalty towards the cruise line.
- Used excellent customer service skills in addressing passengers' needs.
2nd Stewardess
M.Y. Asteria
02.2015 - 09.2019
- Complete all interior detailing, table setting, provided silver service, guests and crews laundry, attended to guest needs, drinks stocking, crew uniform management. Assisted with line and fenders, underway wash down help out on deck. Assisted with bridge watches as a watch keeper. Including refit period in New Zealand.
- Vanuatu, New Zealand, Fiji, Tahiti
Solo Stewardess
M.Y. Andiamo
10.2014 - 01.2015
- Complete all interior detailing, table setting, provided silver service , guests and crew laundry, attended to guests needs, drinks stocking, crew uniform management. Assisted with line and fenders, wash down help out on deck, underway assisted with bridge watches as a look out.
- Delivered exceptional guest service, ensuring comfort and satisfaction throughout voyages.
- Coordinated dining experiences, presenting menus and serving meals with attention to detail.
Solo Stewardess
S.Y. Capricorn
10.2013 - 04.2014
- Complete all interior detailing, table setting, table service, guests and crew laundry, attended to guests needs, drinks stocking, crew uniform management. Assisted with line and fenders, cooking for crews involve.
- Delivered exceptional guest service, ensuring comfort and satisfaction throughout voyages.
- Managed inventory for luxury amenities, maintaining optimal stock levels for guest needs.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
Day Work
M.Y. TV
11.2013 - 11.2013
- Wash and polished all cutlery, try, silver utensils. Clean the drawers and rearranged cutlery and plates. Restocked water and drinks. Set up the bar on top deck and make sure everything is in the right place.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Temporary Stewardess
M.Y. Calisto
08.2013 - 08.2013
- Complete interior detailing, guests and crew laundry, table service, Attended to guests needs. take care of young children below age of 7 years old.
- Assisted in meal preparation and service, adhering to dietary preferences and requirements.
- Managed daily housekeeping and maintenance of guest areas to ensure cleanliness and comfort.
- Organized inventory of supplies and provisions, maintaining adequate stock levels for smooth operations.
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
Education
Bachelor of Arts - Journalism And Mass Communication
Ramkamhaeng University
Bangkok08.2002
Skills
- Cleanliness standards
- Security awareness
- Equipment handling
- Teamwork and cooperation
- Personal hygiene
- Waste management
- Calm under pressure
Certification
- Crowd Management : 19 Oct 2022, Canival UK Fleet Training Academy.
- Excellent in Food and Beverage : November 2019, Nai Lert School, Bangkok, Thailand.
- Food Safety Hygiene Level 2 : 12 - 14 December 2018, New Zealand School of Food and Wine.
- Norwegian's Seafarers Medical valid till : 25 /07/ 2026
- Silver Service : 24 - 25 November 2016, Crew Pacific Training Center, Cairns, Australia.
- STCW Basics with refresher valid till : 8 Jan 2027, Asian Maritime Technological Collage, Bangkok, Thailand.
- Elementary First Aid, valid till : 8 Jan 2027, Asia Maritime Technological Collage, Bangkok, Thailand.
- MLC 2006, Security Awareness Course valid till : 14 Jan 2027, Asian Maritime Technological Collage, Bangkok, Thailand.
- Stewardess Course : 1 July - 14 July 2012 Galileo Training Center, Phuket, Thailand.
Timeline
Cabin Steward
P&O Cruises (M.V. Azura)
05.2025 - 10.2025
Cabin Steward
P&O Cruises (M.V. Azura)
08.2024 - 02.2025
Cabin Steward
P&O Cruises (M.V. Azura)
11.2023 - 05.2024
Cabin Steward
P&O Cruises (M.V. Aurora)
10.2022 - 08.2023
2nd Stewardess
M.Y. Asteria
02.2015 - 09.2019
Solo Stewardess
M.Y. Andiamo
10.2014 - 01.2015
Day Work
M.Y. TV
11.2013 - 11.2013
Solo Stewardess
S.Y. Capricorn
10.2013 - 04.2014
Temporary Stewardess
M.Y. Calisto
08.2013 - 08.2013
Bachelor of Arts - Journalism And Mass Communication
Ramkamhaeng University