Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sucheera Klaiyaithong

Sucheera Klaiyaithong

Relationship Manager
154/39 M.5 Soi Bankruai-Sainoi 9 T. Bangkruai A. Bangkruai

Summary

Relationship Manager in Client Relations Department at IFS Capital (Thailand) PCL.

For 9 years and 5 months of experience in client relationship management, with a strong expertise in engaging, sourcing, and advising clients, as well as acting as an intermediary between clients and the company to determine suitable factoring credit lines to each client’s business needs for maximum benefit.

Overview

19
19
years of professional experience
2
2
Languages

Work History

Relationship Manager

IFS CAPTIAL (THAILAND) PCL.
03.2016 - 08.2025
  • Provided services to SME clients in various industries to use factoring facility. Received and answered the calls to solve clients’ daily problems, dealt with client complaints to make them satisfaction.
  • Persuaded, negotiated and coordinated between clients and colleagues in other departments smoothly.
  • Arranged annual appointment with clients for updating their information, assisted clients with good advice and prepared client visit report to Team Head, Head of Department and CEO.
  • Prepared the annual client review of each client and report to Team Head, Head of Department and CEO.
  • Analyzed data from client audit review to support client services evaluations and strategies.
  • Persuaded clients to use more factoring facility properly and also presented new products to boost the company’s income.

Training Executive

THAI NATIONAL SHIPPERS’ COUNCIL
03.2006 - 03.2016
  • Designed training courses, set the training schedule and promoted training courses to import- export company clients.
  • Communicated with speakers, selected training location, reserved training room, sent an e-mail to confirm the date and time.
  • Acted as a master of ceremonies for training program.
  • Coordinated and monitored training activity to run smoothly.
  • Followed up on feedback after training to improve future sessions.

Education

MBA - INDUSTRIAL BUSINESS AND HUMAN RESOURCE DEVELOPMENT

KING MONGKUT’S UNIVERSITY OF TECHNOLOGY NORTH BANGKOK
Bangkok, Thailand
04.2001 -

Bachelor of Arts - POLITICS AND GOVERNMENT

THAMMASAT UNIVERSITY
Bangkok, Thailand
04.2001 -

Skills

Relationship management

Timeline

Relationship Manager

IFS CAPTIAL (THAILAND) PCL.
03.2016 - 08.2025

Training Executive

THAI NATIONAL SHIPPERS’ COUNCIL
03.2006 - 03.2016

MBA - INDUSTRIAL BUSINESS AND HUMAN RESOURCE DEVELOPMENT

KING MONGKUT’S UNIVERSITY OF TECHNOLOGY NORTH BANGKOK
04.2001 -

Bachelor of Arts - POLITICS AND GOVERNMENT

THAMMASAT UNIVERSITY
04.2001 -

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Sucheera KlaiyaithongRelationship Manager