Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suchanya Jongprasert

Captain Barista

Summary

A hospitable, presentable and hard-working team player. Constantly working hard to ensure that guest

expectations are met and that their time being served is memorable experience. Suchanya naturally enjoys

talking to people and is much experienced in overseeing the smooth running of busy dining area.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Captain Barista

Park Hyatt Bangkok
02.2022 - Current
  • Prepared and served high-quality coffee beverages while maintaining consistent presentation standards and adhering to recipes.
  • Managed daily operations of the coffee station, ensuring timely service during peak hours and minimizing wait times for customers.
  • Assisted in inventory management by tracking stock levels, conducting regular counts, and placing orders to prevent shortages during busy periods.
  • Coordinated timely delivery of beverage orders to various service areas, ensuring optimal guest satisfaction and operational efficiency.
  • Optimized resources allocation by identifying areas of improvement in budget planning and cost control.

Hostress, Bar Waiter

YAO Rooftop Bar, Bangkok Marriott the Surawongse
01.2019 - 01.2022
  • Responded to customer requests efficiently and with knowledgeable assistance. • Determined customer needs by asking relevant questions and listening actively to responses. • Interacting with customers, taking orders and serving snacks and drinks. Assessing bar customers' needs and preferences and making recommendations. • Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.rience.
  • Collaborated with kitchen staff to synchronize food preparation and service, maintaining efficient workflow during peak hours.
  • Monitored food safety practices, ensuring proper handling and storage of ingredients in compliance with health regulations.
  • Managed reservation system, optimizing table turnover and minimizing wait times for patrons.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.

<p > Service attendant </p>

Hotel Muse Bangkok , Medici Kitchen & Bar
02.2018 - 12.2018
  • Greet customers as they arrive at the restaurant and inquire into their seating preferences
  • Assist customers in seating and provide them with menus
  • Provide customers with information on revolving menu items and daily specials
  • Answer questions regarding menu items and ingredients and provide information regarding diet items and specials
  • Suggest appropriate wines and other beverages to go along with customers' meals
  • Take orders for lunch and dinner and repeat taken orders to ensure accuracy
  • Assist cashiers in preparing checks for served meals and deliver checks to customers
  • Make sure that tables are cleared, cleaned and bussed properly before the next set of customers arrive

<p > Barista </p>

Holly's Coffee
03.2016 - 04.2017

  • selling coffee and coffee grinding and brewing equipment.
  • preparing and serving a variety of coffee drinks, along with pastries and Bingsoo (Korean dessert).
  • Clean or sanitize work areas, utensils, or equipment.
  • Clean cafe area and toilet.

<p > Service Attendant (Trainee) </p>

JW Marriott
06.2016 - 07.2016
  • Greet customers/patrons as they arrive at the table.
  • Offer drinks such as beverages, juices, and the smoothie that may not be part of the buffet spread.
  • Refill water glasses, and indulge in suggestive selling techniques by providing information of additional menu items.
  • Present bills/checks to patrons, and ensure that change and receipts are rendered.
  • Ascertain that all tables and chairs are cleaned properly before new patrons arrive.

Education

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Rajamangala University of Technology Krungtep
01.2013 - 2017.01

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Triam Udom Suksa Pattanakarn Ratchada School
01.2006 - 2012.01

Skills

Selling 

Timeline

Captain Barista

Park Hyatt Bangkok
02.2022 - Current

Hostress, Bar Waiter

YAO Rooftop Bar, Bangkok Marriott the Surawongse
01.2019 - 01.2022

Service attendant

Hotel Muse Bangkok , Medici Kitchen & Bar
02.2018 - 12.2018

Service Attendant (Trainee)

JW Marriott
06.2016 - 07.2016

Barista

Holly's Coffee
03.2016 - 04.2017

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Rajamangala University of Technology Krungtep
01.2013 - 2017.01

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Triam Udom Suksa Pattanakarn Ratchada School
01.2006 - 2012.01

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Suchanya JongprasertCaptain Barista