Stéphane Paradis
Business Development- Senior Management
Sattahip District,Chon Buri
Summary
Seasoned professional with over three decades of progressive leadership experience in technology, retail, and service sectors. Consistently drives growth, forges strategic alliances, and enhances operational efficiencies. Focused on building brand and networking to introduce VinHMS in Asia. Provided comprehensive management as Managing Director at Carmen Software, aligning operations with the company's strategic visions. Expertise in general management and adapting to diverse market demands showcased at Aspen Software, Genex Solutions, and Trusource H2O. Foundational experiences at The Home Depot Canada, Bell Canada, and tech ventures in Montreal contribute to a profound understanding of business development, departmental leadership, and technology marketing. Strategic foresight, impeccable team leadership, and effective stakeholder communication consistently exceed organizational goals.
Overview
39
39
years of professional experience
3
3
Languages
Work History
Country Manager - Thailand
VinHMS PTE Ltd.
03.2024 - Current
- Sales & Business Development - Built a strong sales pipeline, closed first hotel client in Thailand, and developed partnerships with industry stakeholders to expand market reach
- Operations & Team Leadership - Established and managed the Thailand team, overseeing sales, customer success, and local operational processes
- Marketing & Brand Positioning - Represented the company at industry events, executed localized marketing campaigns, and strengthened brand visibility in Thailand
- Financial & Compliance Oversight - Managed P&L for Thailand, ensured regulatory compliance, and aligned financial reporting with HQ
- Regional Collaboration & Growth - Coordinated with Singapore HQ and Vietnam teams to leverage synergies, enhance product localization, and scale operations effectively
Managing Director - Global Channels and Alliances
Carmen Software Co. Ltd.
01.2020 - 03.2024
- Guide and engage in the comprehensive management of all departments, ensuring consistency with the company's strategic objectives
- Develop and execute global strategies for channel and alliance partnerships
- Evaluate and onboard potential business partners to expand software distribution
- Foster relationships with key stakeholders within partner organizations
- Drive revenue growth through partnerships and alliances
- Attend and represent the company at international trade shows and conferences
General Manager
Aspen Software Co. Ltd.
08.2018 - 05.2023
- Oversee daily operations and ensure smooth business functioning
- Lead cross-functional teams to achieve organizational goals
- Develop and implement business strategies to increase profitability
- Manage financial budgets, resources, and forecasts
- Handle customer and stakeholder relations
- Drive innovation and continuous improvement within the business processes
- Monitor the competitive landscape and adapt strategies accordingly
General Manager
Genex Solutions Co. Ltd.
02.2017 - 01.2020
- Oversee day-to-day activities, ensuring efficient operations
- Lead collaborative teams to meet sales and business objectives
- Craft and execute business approaches to enhance profitability in the VAR domain
- Supervise financial planning, resource allocation, and project management
- Foster relationships with both tech providers and hospitality clientele
General Manager
Trusource H2O Canada Inc.
10.2015 - 01.2017
- Supervise day-to-day activities, ensuring efficiency and compliance with company standards
- Lead the development and execution of business strategies
- Direct, train and mentor staff of all departments
- Oversee financial activities including budgeting, forecasting, and ensuring profitability
- Engage with clients, ensuring their needs are met and building lasting relationships
- Identify opportunities for operational enhancements and drive initiatives for process improvements
- Implement LEAN management methods
- Collaborate with internal and external stakeholders, ensuring alignment with the company's vision and mission
Assistant Store Manager Department Manager
The Home Depot Canada
01.2014 - 12.2015
- Assist in store operations and management
- Supervise and lead retail staff, ensuring adherence to company standards
- Handle inventory management and stock replenishment
- Oversee sales goals and implement strategies to achieve targets
- Handle customer service inquiries and resolve any grievances
- Train new employees and ensure staff development
- Collaborate with the store manager in promotional and marketing activities
Operations and Service Director
Trusource H2O Canada Inc.
04.2015 - 10.2015
- Direct the operations of service departments ensuring efficiency and customer satisfaction
- Train and mentor service teams, ensuring quality standards are maintained
- Develop and implement operational procedures and service protocols
- Handle customer complaints and escalate when necessary
- Analyze service metrics and implement improvements
- Coordinate with other departments for seamless service delivery
Business Development Manager
Biddeco Inc.
01.2008 - 12.2012
- Identify new business opportunities and potential clients
- Develop strategies to approach and secure new business deals
- Build and maintain relationships with clients and stakeholders
- Analyze market trends and competitor activities
- Attend trade shows, conferences, and networking events
- Collaborate with the marketing team to develop promotional materials
- Monitor sales and performance metrics
Co-President
Momentus Group Inc.
01.2002 - 12.2007
- Define the company's vision and mission in collaboration with other executive members
- Lead strategic planning and decision-making at the highest level
- Oversee financial management including budgets, investments, and revenue streams
- Engage with major clients, partners, and stakeholders
- Represent the company in public events, media interviews, and conferences
- Ensure all departments align with the company's strategic goals
- Monitor the overall health and growth of the company
Senior Account Executive
Davox Corporation Inc.
01.2000 - 12.2001
- Manage and grow a portfolio of key accounts
- Establish and maintain relationships with clients
- Understand client needs and offer tailored solutions
- Meet or exceed sales quotas and targets
- Coordinate with the product and service teams to ensure client satisfaction
- Present product demos and proposals
- Report on sales metrics and forecast future trends
Vice President Marketing & Technology
Expertel Inc.
01.1999 - 12.2000
- Lead and oversee the marketing and technology departments
- Develop and implement comprehensive marketing strategies
- Drive the adoption of emerging technologies within the organization
- Monitor market trends and competitor strategies
- Align technology initiatives with business goals
- Manage marketing budgets and ROI analysis
- Mentor and train teams, fostering innovation and growth
Vice-President
Vision Québec Inc.
01.1997 - 12.1999
- Develop and maintain technology and Real estate vendor partnerships
- Represent the company on international tradeshows and events
- Promote and negotiate with international prospects
Regional Manager
Bell Canada
01.1986 - 12.1997
- Manage operations across multiple locations or regions
- Set regional goals and ensure branches meet their individual targets
- Foster relationships with regional clients and stakeholders
- Monitor performance metrics across the region
- Implement operational and strategic initiatives in line with corporate goals
- Handle staffing decisions, training, and performance evaluations
- Address and resolve regional challenges or discrepancies in performance
Education
Collège De Montréal
Skills
Quality assurance
Timeline
Country Manager - Thailand
VinHMS PTE Ltd.
03.2024 - Current
Managing Director - Global Channels and Alliances
Carmen Software Co. Ltd.
01.2020 - 03.2024
General Manager
Aspen Software Co. Ltd.
08.2018 - 05.2023
General Manager
Genex Solutions Co. Ltd.
02.2017 - 01.2020
General Manager
Trusource H2O Canada Inc.
10.2015 - 01.2017
Operations and Service Director
Trusource H2O Canada Inc.
04.2015 - 10.2015
Assistant Store Manager Department Manager
The Home Depot Canada
01.2014 - 12.2015
Business Development Manager
Biddeco Inc.
01.2008 - 12.2012
Co-President
Momentus Group Inc.
01.2002 - 12.2007
Senior Account Executive
Davox Corporation Inc.
01.2000 - 12.2001
Vice President Marketing & Technology
Expertel Inc.
01.1999 - 12.2000
Vice-President
Vision Québec Inc.
01.1997 - 12.1999
Regional Manager
Bell Canada
01.1986 - 12.1997
Collège De Montréal
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