Stepen Raj Johnson
Bangna, Bangkok
Summary
Experienced Export Sales Coordinator with a proven track record of 7 years in coordinating and managing export sales activities including global trade compliance. Skilled in handling diverse products such as Canned Pineapple, Canned Tropical Fruit Cocktail, and Aseptic Pineapple varieties. Results-oriented, with a focus on achieving revenue targets, building customer relationships, and optimizing sales strategies. Strong organizational, communication, and problem-solving skills. Committed to delivering exceptional service and contributing to organizational growth.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
Prime Products Industry Co., Ltd.
10.2017 - Current
- Coordinated large-scale international shipments from factory to designated ports.
- Managed purchase orders and ensured product availability for buyers.
- Verified shipment details, documents, and special instructions for compliance.
- Facilitated smooth information flow between factory team and customers.
- Collaborated with Head of Sales to develop profitable account strategies and achieve sales targets.
- Conducted regular reviews of customer sales performance, identifying opportunities and mitigating risks.
- Resolved customer complaints and provided timely resolutions.
- Oversaw procurement, pre-shipment samples, and inspections for packaging materials.
- Maintained accurate and updated shipment plans, providing summaries to management.
- Engage in international business trips to cultivate relationships, explore new markets, and identify growth opportunities.
Sr. Analyst - Global Trade Compliance
Flextronics International, LTD (Flex Ltd.)
09.2016 - 10.2017
- Processed Importer Security Filing (10+2 form) by receiving and reviewing ISF documentation.
- Conducted Restricted Party Screening, ensuring compliance with international denial lists for business partners in Amber Road.
- Led and evaluated global Supply Chain Security (SCS) activities across company.
- Analyzed materials of all clients to determine import duty payments and assigned appropriate HTS codes in accordance with statutory compliance.
- Communicated accurate HTS code classifications to internal supply chain, streamlining customs clearance of imported goods.
- Expertly determined and monitored product classifications using Harmonized Tariff Schedule of United States and other countries.
- Contributed to operational improvements through consistent dedication and hard work
Education
MBA - Shipping & Logistics
AMET University
Chennai, Tamilnadu, India04.2016
BBA - Business Administration And Management
Bharathidasan Unversity
Tiruchirapalli, Tamilnadu, India04.2014
Associate of Arts - Planning And Business Entrepreneurship
Indian Institute of Planning & Management
Bangalore04.2014
Skills
- Export Sales Management
- Customer Relationship Management (CRM)
- Sales Strategy Development
- Efficient Task Management:
- Cross-Cultural Communication
- Product Knowledge (Canned Pineapple, Canned Tropical Fruit Cocktail, Aseptic Pineapple varieties)
- Negotiation & Account Management
- Business Trip Planning and Execution
- Problem-Solving and Decision-Making
Accomplishments
- Reduced order processing time by 80%, improving overall efficiency
- Recognized for exceeding monthly and quarterly sales process targets.
- Resolved complex customer issues promptly, ensuring high satisfaction.
- Mentored new sales team members, driving consistent performance.
Hobbies and Interests
Networking and Relationship Building
Fitness and Exercise
Cryptocurrency
Languages
Tamil
Native language
English
Proficient
C2
Thai
Intermediate
B1
Timeline
Sales Coordinator
Prime Products Industry Co., Ltd.
10.2017 - Current
Sr. Analyst - Global Trade Compliance
Flextronics International, LTD (Flex Ltd.)
09.2016 - 10.2017
MBA - Shipping & Logistics
AMET University
BBA - Business Administration And Management
Bharathidasan Unversity
Associate of Arts - Planning And Business Entrepreneurship
Indian Institute of Planning & Management
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