Sonthirak Tayan
Guest Service Agent
NumberOne Apartment Building 13 Ramkhamhang 2 Soi 23 Road,Prawet Bangkok
Summary
Committed to ensuring customer satisfaction by providing exceptional service support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Cashier Hostess
The HideoutArea Tri-Trang Beach
Phuket, Thailand
02.2024 - 05.2025
- Welcomer taking food or drinks order collect money and payment with POS computer
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Reception
Nicky’s Handlebar Hotel Patong
Phuket, Thailand
02.2023 - 02.2024
- Maintained a clean and welcoming reception area to create a positive environment for patients and visitors.
- Routinely tested signal strength at multiple locations within the premises to guarantee uninterrupted reception quality.
- Sending guest information through the Immigration Bureau System and Thailand Hotel Association.
- Rectify with housekeeper in cleaning or repair the room appliance.
- Receiving complaints from guest.
- Waiter for dining room section (reserved staff).
Sales Representative
Cash Van Management Company Limited
Rat Burana,Bangkok, Thailand
09.2020 - 12.2022
- Company Overview: Subordinate to Thai Beverage Public Company Limited
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Promote sales and follow up.
- Delivering company product
Education
Bachelor of Arts - Co-operative Economics
Maejo University
Chiang Mai, Thailand 07.2009 - 03.2013
Skills
Microsoft Office
Microsoft Team
eZ Net (Front Desk)
eZ Net (POS for restaurant)
Loy Verse (POS for restaurant)
Personal Information
- Age: 34
- Date of Birth: 08/29/90
- Nationality: Thai
Height Cm
171
Weight Kg
73
Timeline
Cashier Hostess
The HideoutArea Tri-Trang Beach
02.2024 - 05.2025
Reception
Nicky’s Handlebar Hotel Patong
02.2023 - 02.2024
Sales Representative
Cash Van Management Company Limited
09.2020 - 12.2022
Bachelor of Arts - Co-operative Economics
Maejo University
07.2009 - 03.2013