Somsak Jankrajang
IT Manager
Bangkok
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
14
14
years of professional experience
2006
2006
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
IT Manager
Siam Sport Digital Media Co., Ltd.
10.2022 - Current
- Develop IT strategies to align with organizational goals
- Supervise and manage all IT policies within the organization
- Establish and implement information security policies and practices
- Define software standards and guidelines for installation on company computers
- Develop policies for managing IT changes
- Create and maintain disaster recovery plans for IT systems
- Prepare and execute IT technology plans
- Manage projects integrating AI (ChatGPT) to maximize organizational benefits
- Prepare short-term and long-term annual IT department plans
- Generate KPI and SLA reports for the department
- Manage the IT team, oversee performance evaluations, and recruit new IT staff
- Implement and manage ISO 27001 and PDPA compliance
- Handle IT Internal Audit and IT External Audit processes
- Oversee IT risk management
- Manage procurement for IT department
- Oversee and maintain company software licenses (MA agreements)
- Manage IT budgets efficiently to ensure cost-effective technology investments
- Ensure the security, availability, and performance of the organization's networks, systems, and data
- Plan, execute, and monitor IT projects such as software upgrades, data migration, and adoption of new technologies
- Lead IT projects transitioning legacy systems to the HRM (Tigersoft) system
- Implement Power BI to enhance organizational analytics
- Oversee the Server Room and ensure system efficiency
- Manage social media platforms, including YouTube, Facebook, and Instagram
- Maintain and enhance the company website
- Upgrade and manage the WiFi Controller system
- Oversee 60 company domains under Siamsport
- Manage the Digital Asset Management (DAM) system
- Provide IT services for 7 affiliated companies
- Administer CRM systems (Salesforce)
- Oversee project management tools (Monday)
- Manage ERP systems (SAP B1, Sage 300, Odoo, Express)
- Oversee hosting and domain services for the company
- Manage cloud servers (HRM on Cloud, Website on Cloud)
- Configure IT infrastructure: VMware and Proxmox systems, Windows Server, Linux Server, Dell, and IBM servers, Fortigate, Palo Alto, and SonicWall firewalls, Network devices including Cisco, HP, 3COM, and Aruba routers and switches, Backup systems, VPNs, and disaster recovery sites, Active Directory services, Google Workspace, Adobe products, and antivirus servers
IT Manager
Market Connections Asia Public Company Limited
06.2020 - 09.2022
- Managed risk management processes
- Established policies and practices for personal data protection (PDPA)
- Evaluated the performance of IT department staff
- Supervised and controlled IT service operations
- Managed the annual IT budget effectively
- Created and maintained IT-related forms and templates
- Prepared monthly reports and operational summaries for senior management
- Oversaw IT internal and external audits to prepare the company for IPO
- Supervised, resolved issues, and developed applications for employee check-in/out systems for outsourced staff
- Managed and maintained IT security systems and data protection measures
- Administered software licensing within the organization
- Sourced, coordinated, and procured hardware and software for organizational needs
- Developed information security policies and standard operating procedures
- Established software standards for installations on company computers
- Created policies for IT change management
- Developed IT disaster recovery plans
- Prepared and implemented IT strategic plans
- Managed, resolved, and enhanced ERP systems
- Administered hosting and domain management for the company website
- Maintained Internet systems, Office 365, hardware, and software
- Designed and implemented backup and restore plans for servers
- Configured IT infrastructure, including routers, switches, and access points
- Set up and configured servers, firewalls (Frigate), cloud services, cybersecurity measures, and databases
- Configured VPN Server-Client systems
- Managed email gateway systems (IronPort) to block spam
- Configured log servers and antivirus server systems
- Set up Microsoft Remote Desktop Servers
- Configured Aruba access controller for Wi-Fi systems
- Administered DHCP, DNS, FTP, POP3, IMAP4, and SMTP systems
- Configured printer servers and CCTV systems
IT Manager
Pranda Jewelry Public Company Limited
03.2014 - 05.2020
- Manage, supervise, and control IT service operations
- Manage risk management within the IT department
- Evaluate the performance of staff in the IT department
- Plan the annual budget for the IT department
- Prepare monthly reports and progress reports for management
- Conduct IT Internal Audit and IT External Audit (for a public company)
- Manage overall IT functions including business applications, infrastructure, network, and systems
- Plan and manage the IT budget to ensure cost-effectiveness
- Develop and implement IT strategies, policies, procedures, and best practice guides
- Install and implement VMware ESXi, Email Exchange Server, and IronPort Email Gateway (Anti-Spam)
- System Administration for Fortigate, SonicWall, and Palo Alto Firewalls
- Perform server backup and restore using Backup Exec, Data Center (shared files)
- Install and support LAN, WAN, CCTV, network segments, internet, and intranet systems
- Create Network Diagrams
- Install and support Active Directory, Open Directory, Domain Controllers, DHCP, DNS, FTP, POP3, IMAP4, and SMTP
- Configure Log Server and Antivirus Server
- Configure VPN Server-Client
- Configure Microsoft Remote Desktop Server (Bkk-Korat)
- Cisco IP Phones
- Printer Server configuration
- Hosting and domain for www.pranda.com
- Web Server management using IIS and Apache
- Aruba access controller for Wi-Fi
- MikroTik Routers and Wireless (Voucher Wi-Fi)
- Configure Cisco and HP Switches
- Configure Windows 10, Microsoft 365, and Office 365
- Configure Windows Server 2012, 2016, and 2019
- Support Microsoft SQL Server 2008, 2016, and 2019
- Support Alfresco (Document Management)
- Support TigerSoft (HR Solution)
- Support Microsoft Dynamics Navision ERP
- Coordinate with IT vendors and suppliers for hardware and software purchasing
- Provide technical support for hardware and software
- Provide training sessions for end-users
- Manage software licenses
- IT Asset Management
Head of IT Department
Aragonworld54
03.2011 - 02.2014
- Managed and supervised the following: Cisco Switch, Router, Cisco IP Phone, Wireless, 3COM Switch, VLAN, TCP/IP, IIS, Sangfor, Active Directory Windows Server 2003, 2008, 2012, Mail Exchange Server, IceWarp MerakMailServer, POP3, IMAP4, SMTP, Unix, Linux Server (Redhat, Fedora), ISA, Fortigate Firewall Server, VMware Server, Anti-virus Server, Firewall Server, Network Security, DHCP Server, FTP Server, MS Access, MS SQL Server, Proxy Server, DNS Server, Web Server, VPN Server, Windows Server Update Services, Company Website, Express Program, ERP, DataCenter to store logs in compliance with the Computer Crime Act, PC, Notebook, Printer, Windows XP, Windows 7, 8, Server 2003, 2008, 2012, Microsoft Office, and other software
- Managed and controlled IT department budget
- Managed vendors and suppliers to maximize benefits for the company
- Continuously learned and stayed updated on IT news and trends to benefit the company
- Presented new IT concepts and technologies for executive review
- Reported monthly problems with solutions to the management
- Designed and planned work schedules for the upcoming months and years for management review
- Conducted job interviews to hire IT department staff
- Trained department staff and emphasized teamwork
- Organized training on new technologies for company employees, including necessary programs like Microsoft Office
- Designed and planned the installation of computer systems, PCs, and servers, as well as providing hardware and software support, including remote support for users in 20 branches
- Created internet usage policies for the company, such as restricting Facebook access during working hours, limiting bandwidth for downloading data from the internet, and creating separate storage areas for each individual's files to prevent the loss of important company data
Education
Bachelor's Degree - Computer Science
Rattanakosin University (RBAC)
High School - undefined
Borabue School
Certificate Training - Windows Server 2008 R2 Management
The American Information System Institute
Certificate Training - Configuring and Managing Cisco Network Switches (Hands-on)
The American Information System Institute
Certificate Training - Configuring and Managing Cisco Routers (Hands-on)
The American Information System Institute
Certificate Training - Linux Network Server Configuring and Administration
My Computer Training Center
01.2007 - 02.2007
Certificate Training - Installing, Administering, and Maintenance Tasks for Linux
My Computer Training Center
Skills
Team collaboration
Operating system management
IT service management
IT security management
IT budgeting
IT risk management
Infrastructure planning
Network administration
Technical troubleshooting
Documentation and reporting
ITIL framework
Software development
Project management
Certification
Windows Server 2008 R2 Management, The American Information System Institute, 06/01/11
Training
- Essential Project Management Skills for Everyone, Not Provided
- Boosting Work Efficiency with Agile Processes, Not Provided
- Leading Projects to Success as a Leader, Not Provided
- Project Management Techniques to Stay on Track without Burnout, Not Provided
- Essential Attitude for Becoming a Leader, Not Provided
- Self-Management for Achieving Results as a Leader, Not Provided
- Managing a Team to Achieve Results, Not Provided
- Improving Team Performance, Not Provided
- Leading Teams to Organizational Success, Not Provided
- ChatGPT for Content Creation and Marketing Professionals, Not Provided
- ChatGPT in Personal Life, Not Provided
- Enhancing Work Efficiency with ChatGPT: Learn AI Techniques to Make Your Work Easier, Not Provided
- Advancing with AI for Smarter Future Work, Not Provided
- Analyzing Data in an Easy-to-Understand Way with Power BI, Not Provided
- Solving Complex Problems Effectively with Complex Problem Solving Techniques, Not Provided
- Handling Challenging Problems with Analysis Thinking and Critical Thinking, Not Provided
- Achieving Goals with Strategic Thinking, Not Provided
- Conflict Management and Building a Successful Team through Effective Communication and Collaboration, Not Provided
- Mastering Virtual Presentations and Grabbing Attention in Meetings, Not Provided
- Becoming an Outstanding Public Speaker in English, Not Provided
Timeline
IT Manager
Siam Sport Digital Media Co., Ltd.
10.2022 - Current
IT Manager
Market Connections Asia Public Company Limited
06.2020 - 09.2022
IT Manager
Pranda Jewelry Public Company Limited
03.2014 - 05.2020
Head of IT Department
Aragonworld54
03.2011 - 02.2014
Certificate Training - Linux Network Server Configuring and Administration
My Computer Training Center
01.2007 - 02.2007
High School - undefined
Borabue School
Certificate Training - Windows Server 2008 R2 Management
The American Information System Institute
Certificate Training - Configuring and Managing Cisco Network Switches (Hands-on)
The American Information System Institute
Certificate Training - Configuring and Managing Cisco Routers (Hands-on)
The American Information System Institute
Certificate Training - Installing, Administering, and Maintenance Tasks for Linux
My Computer Training Center
Bachelor's Degree - Computer Science
Rattanakosin University (RBAC)
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