Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Generic
Somprasong Junlobon

Somprasong Junlobon

Bangkok,10

Summary

Highly-effective Service Engineer skillful in managing technical
relationships with customers and liaising internally to identify and
communicate solutions to meet customer, business, and project
needs. Offering over 12 years of customer support knowledge-base
experience. Skillful in generating support tickets using remote support
tools. Documented proficiency in relay programming administration
and troubleshooting and system information analysis.
Logical Service Engineer with extraordinary troubleshooting and
problem-solving skills. Offering over 12 years of experience
performing equipment installation, inspection and assembly. Well-
versed in monitoring installed equipment and maintaining
equipment in proper condition.
Technically savvy Service Engineer experienced in testing,
integration and installation of ABB (LV& MV) equipment.
Accomplished record of documenting and completing service
requests and traveling extensively to customer locations for start-up
and service calls to maximize customer satisfaction.
Hardworking Service Engineer bringing 12 years of experience
performing diverse maintenance and repair duties. Dedicated to
maintaining optimal equipment functionality by managing routine
and complex equipment and facility matters. Strong knowledge of
hand and power tool operation and safety measures.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Field Service Engineer

ABB Electrification
01.2012 - Current
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Scheduled service calls according to customer location and urgency of need.
  • Maintained tools and equipment, parts inventory, and library of machine manuals.
  • Updated and maintained assigned machines per manufacturer specifications.
  • Tested equipment performance and demonstrated operation and servicing best practices.
  • Recommended design changes, upgrades and replacements to improve systems performance.
  • Led training initiatives on new technology implementations, empowering clients to fully utilize advanced features effectively.
  • Optimized service procedures through regular review of field data, identifying trends and adjusting methods accordingly.
  • Implemented preventative maintenance measures, resulting in reduced downtime and increased equipment lifespan.
  • Delivered high-quality workmanship during installations, adhering to industry standards and best practices throughout each project lifecycle phase.
  • Developed comprehensive documentation for each service call, maintaining detailed records to assist with future troubleshooting efforts.
  • Resolved escalated customer complaints efficiently by actively listening to their concerns and providing tailored solutions that exceeded expectations.
  • Reduced equipment downtime by conducting routine maintenance checks and promptly addressing issues as they arose.
  • Improved customer satisfaction by providing prompt and professional onsite support for critical system malfunctions.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Facilitated communication between office personnel, subcontractors, and customers.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.


QUALIFICATIONS

· Experience in Oil & Gas Industry

· Experience in Petrochemical Industry

· Experience in Offshore and Onshore maintenance business

· Experience in Pulp & Paper Industry

· Experience in Cement Industry

· Experience in Power Plant

· Knowledge in LV & MV Switchgear

· Knowledge in Relay Protection

· Knowledge in Distibution Automation

· Installation and commissioning for LV Switchgear

· MNS Service Specialist ( ABB Certified for MNS Switchgear , MNS Inteligent , ACB , MNS_IS , UMC 100.3 , M102 , VSD , Soft start )

· Experience in FAT test and SAT test for ABB LV switchgear


EXPERIENCE IN REQUIRED DISCIPLINE


· Experience LV & MV Switchgear in Oil & gas industry 12 years

· Experience LV & MV Switchgear in petrochemical industry 12 years

· Experience LV & MV Switchgear in Power Plant 12 years

· Onsite Inspection for 12 years

· Technical knowledge for maintenance of LV & MV Switchgear 12 years

· Corrective, preventive, predictive and condition based maintenance business. 12 years

· Installation, commissioning LV & MV Switchgear & Protective relay 12 years

· Electrical equipment maintenance more than 12 years

· Experience LV & MV Switchgear for FAT test and SAT test and Commissioning 12 years.


Project Reference

1. Project : JBE Rungtawan Install and commissioning

2. Project : Trans Thai - Malaysia Install and commissioning

3. Project : Consumina ( Vietnam ) FAT test

4. Project : Akzonobel Install and commissioning

5. Project : MANORA Oil field FAT

6.Project : Navanakorn Powerplant Install and commissioning

7. Project : SCG Cement Thungsong : CLIN 5 Install and commissioning

8. Project : Rung Ta Wan Phase II

9. Project : DUANG QUAT REFINARY FAT TEST

10. Project : PTT LNG Phase II_POSCO Install and commissioning

11. Project : GULF MP 12SPP PROJECT FAT TEST

12. Project : SCG TPE : Install and commissioning

13. Project : PTT GC 3 : 22kV Improvement project Install and commissioning

14. Project ; PTT LLDPE Install and commissioning

15. Project ; SCG DOW Install and commissioning

16. Project ; EGAT MAE MOH FAT , Install and commissioning

17. Project ; IRPC : UHV PROJECT FAT , Install and commissioning

18. Project ; MAPUTO POWERPLANT FAT , Install and commissioning

19. Project : HONGSA MINE-MOUNT POWER PLANT FAT , Install and commissioning

20. Project : Berkprai Cogeneration Project FAT , Install and commissioning

21. Project : SBRP1 Project Install and commissioning

22. Project : NNEG Install and commissioning

23. Project : PTT-PY Install and commissioning

24. Project : PTT GC : ORP Install and commissioning

25. Project : PTT GC : PO Install and commissioning

26. Project : SCG ROC Install and commissioning

27. Project : SCG MOCD2 Install and commissioning

28. Project : C-COT :THAI OIL Install and commissioning

29.Project : IRPC Replacement LV MCC NTU plant Replacement

30. Project : East water Install and commissioning

31. Project : BIG Install and commissioning

32. Project : SCG DOW Install and commissioning

33, Project : Electrolux Install and commissioning

34. Project : 5TP5 Install and commissioning

35. Project : Demin Install and commissioning

36. Project : New main gate Install and commissioning

37. Project : Purac Install and commissioning

38. Project : PTT_OSP Install and commissioning

39 Project : SCG GTG Install and commissioning

40. Project : Asahi Install and commissioning

41 Project : HMC Install and commissioning

42. Project : HMC Install and commissioning

43. Project : PTT_LNG NONG FAB Install and commissioning

44. Project : LSP Package D , A2 Install and commissioning

45. Project : BCC2 Install and commissioning

46. Project : RTC Install and commissioning

47. Project : Covestro Install and commissioning

48. Project : Covestro Install and commissioning

49. Project : PTT OMP Install and commissioning

50. Project : PTT OMP Install and commissioning

51. Project : Thai oil Install and commissioning

52. Project : PTT_LNG NONG FAB Install and commissioning

53. Project : SCG ROC Replacement LV_SWGR

54. Project : PTT TANK Upgrade firm wire mns_is

55. Project : PTT EP Bongkhot south Upgrade MLINK HW1 TO HW 3

56. Project : CR3 Install and commissioning Module MNS_IS

57. Project : SCG Wang Sala Upgrade UMC 100.3 with PDQ 22 and loop test Profibus commu to scada

58. Project : Manora Install and commissioning

59. Project : Jasmines upgrade insum to Umc100.3 and mapping to scada

60. Project : PTT PHU HOM Insatll gate way modbus RTU and mapping to scada MNS_INSUM








Education

Bachelor of Science - Power Engineering

King Mongkut's University of Technology North BNK
ฺBangkok
12-2010

Skills

  • Field service management
  • Remote support
  • Client relationship building
  • Customer support
  • Electrical engineering
  • Software diagnostics
  • Hardware installation
  • Network configuration
  • Mechanical engineering
  • On-site training
  • Advanced troubleshooting
  • Customer service
  • Troubleshooting and repair
  • Equipment installation and repair
  • Safety meetings
  • On-site support
  • Customer service management
  • Software installation
  • Mechanical troubleshooting
  • Work order management
  • Preventive Maintenance
  • Equipment testing
  • Project management
  • Computer software repair
  • Equipment installation
  • Schematic reading
  • Performance testing
  • Technical support
  • System diagnostics
  • Systems analysis
  • Service contracts
  • Testing and diagnostics
  • Teamwork and collaboration
  • Problem-solving
  • Reliability

Accomplishments

  • Achieved Project Upgrade insum to UMC 100.3 at Jasmines
  • Achieved Project Upgrade Mlink HW 1 to HW 3 at PTT EP Bongkhot South
  • Achieved Project Upgrade Umc 100.3 witj PDQ 22 Loop profibus site SCG " Wang Sala
  • Achieved Project Upgrade Firm ware MNS iS at PTT TANK
  • Achieved Project PM MV & LV PTT EP South
  • Achieved Project Manora Install & Commissioning ( Install Module )
  • Achieved Project SCG ROC Replace ment LV & MV SWGR
  • Achieved Project PTT OMP Install and Commissioning LV SWGR
  • Achieved Project IRPC Install and Commissioning LV SWGR
  • Achieved Project PTT GC3 Install and Commissioning LV SWGR
  • Achieved Project PTT LNG Phase 2 Install and Commissioning LV SWGR
  • Achieved Project PTT Phenol Install and Commissioning LV SWGR
  • Achieved Project Thai oil Install and Commissioning LV SWGR
  • Achieved Project EGAT MAE MOH Install and Commissioning LV SWGR

Affiliations

  • Leader Test Install and commissioning

Certification

  • Safety Certificate 6 HR
  • Safety Certificate 3 HR for Electrical
  • MNS Product Training
  • One fit training ACB MV
  • Condition Monitoring SWICOM
  • LV Air Circuit Breaker L2
  • LV Air Circuit Breaker L3
  • BOIET and FOET cert. for Offshore work
  • Training MNS_IS , UMC 100.3 , M102
  • Training RMU L3
  • Training VSC Breaker MV
  • FIRST AID AND HEALTH CARE TRAINING, CETER THAI RED

CROSS SOCIETYY

  • SUBSTATION EQUIPMENT AND PROTECTIVE RELAYING

Additional Information

Program test and Knowlage


PCM600, (relay test), ISA (VT,CT,CB) , CPC 100 , Megger , Hi-pot
Test, Omicron (relay test), Adobe, Word, Excel,
Outlook, RS485, RS232, DNP3, Modbus TCPIP,
IEC61850 , Goose commu , ACB , MCCB , ABB Soft start CARE , VSD , Ekip , CURVE

Languages

English
Upper intermediate (B2)

Timeline

Senior Field Service Engineer

ABB Electrification
01.2012 - Current

Bachelor of Science - Power Engineering

King Mongkut's University of Technology North BNK
Somprasong Junlobon