Fidelio


A passionate hospitality enthusiast with extensive experience in Southeast Asia (Hotels & Resorts) and a 6-star International Cruise Line. Demonstrates a strong focus on guest satisfaction, associate engagement, and financial performance. Proven ability to lead and inspire large teams, fostering a culture of service excellence and collaboration. Maintaining rigorous quality standards (FORBES, USPH, Brand audit scores), and managing complex projects, including re-branding and pre-opening of multiple outlets.
Problem-solving
Project management
Operations management
People management
Budget control
Project coordination
Strategies and goals
Decision-making
Team building
Budget management
Financial management
Employee development
Hiring and retention
Coaching and mentoring
Financial analysis
Analytical skills
Fidelio
Microsoft Office Suite
Adobe
Opera
Inventory Management