Siva Trichaisri
Ph.D.
Suanluang
Summary
Experienced professional with over 20 years in software development. Known for technical expertise and strong communication skills. Holds bachelor's, master's, and doctoral degrees in IT, showcasing exceptional logical thinking in software development. Demonstrated track record of solving complex problems and implementing effective solutions. Driven by a self-motivated and energetic approach to delivering high-quality work. Seeking a senior management position within the software development industry. Eager to collaborate with a team of experts in a professional setting.
Overview
20
20
years of professional experience
11
11
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Quality Engineering Senior Manager
Accenture Solutions
10.2023 - Current
- Company Overview: Leading consulting firm specializing in technology and consulting services. Website: https://www.accenture.com
- Leading the testing workstream for a Commodity Trading and Risk Management (CTRM) system implementation, ensuring robust quality across complex trading workflows.
- Responsible for defining and driving the test strategy, approach, planning, and scenario design to align business and regulatory requirements.
- Oversee end-to-end test execution progress, managing defect triage and resolutions to support timely system delivery.
- Led testing operations for Loyalty and Downstream systems, ensuring seamless execution and on-time project delivery.
- Conducted initial issue analysis and coordinated closely with nearshore teams to drive prompt defect resolution, mitigating project risks.
- Presented daily progress and key metrics to clients in Defect Triage meetings, maintaining transparency and alignment.
- Captured client feedback to optimize system performance and enhance testing processes, aligning outcomes with project objectives.
- Leading consulting firm specializing in technology and consulting services. Website: https://www.accenture.com
Quality Engineering Manager
Accenture Solutions
10.2021 - 09.2024
- Company Overview: Leading consulting firm specializing in technology and consulting services. Website: https://www.accenture.com
- One of five managers overseeing a team of over 50 people, including frontend developers, backend developers, and business analysts, with a focus on quality engineering for the development and launch of a mobile application, including credit cards, revolving loans, and term loans.
- Handle incidents, defect fixes, and ensure timely resolution of issues.
- Lead application release management during development, System Integration Testing (SIT), and User Acceptance Testing (UAT).
- Collaborate with cross-functional teams to ensure seamless deployment and delivery of updates and features.
- Leading consulting firm specializing in technology and consulting services. Website: https://www.accenture.com
Senior Automation Lead
SS&C Financial Services International
10.2020 - 09.2021
- Company Overview: Global provider of investment management software and services. Website: https://www.ssctech.com
- Oversaw Automation team, a team of over 10 direct reports, and acted as a dotted line manager for Tango (correspondence development) team in Bangkok.
- Reported directly to Head of Build in UK and took responsibility for delivering automated solutions.
- Was a product owner of multiple in-house development solutions to improve the efficiency and effectiveness of the development process.
- Global provider of investment management software and services. Website: https://www.ssctech.com
Automation Strategy Lead
DST Financial Services International
09.2018 - 09.2020
- Company Overview: Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
- Reported to Head of Build in UK and Bangkok, and took responsibility for delivering automated solutions.
- Took responsibility for the transition from manual to automated tests in order to increase efficiency.
- Continually assessed opportunities to improve the efficiency and effectiveness of the development process.
- Developed an internal application called Magenta to be used as a portal to automated solutions.
- Ensured that automation strategies are followed across Build groups.
- Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
Performance QA Manager
DST Financial Services International
02.2015 - 08.2018
- Company Overview: Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
- Reported to the QA Performance test manager in UK and took responsibility for delivering Performance test solutions.
- Participated in Project meetings when required to assess Performance testing requirements.
- Delivered performance test plans to the stakeholders.
- Created the performance test scripts with HP VuGen/Performance Center.
- Prepared test data, test environment, and Performance Center set up.
- Produced weekly/final reports on progress.
- Oversaw Performance Testing team in Bangkok.
- Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
Technical Specialist
International Financial Data Services Limited
01.2011 - 01.2015
- Company Overview: Provider of financial services and technology solutions. Website: https://www.ifds.com
- Developed financial management systems solutions by using C/C++ and CA PLEX (v6.1).
- Performed code reviewing to ensure the code is adhered to IFDS’s standard, find and fix mistakes overlooked in the initial development phase.
- Fixed defects during system testing phase, and supported live production issues.
- Provided consultancy to System Analysis and FAST Support for in-depth technical issues.
- Experienced in Waterfall and Agile software development.
- Coached, mentored, and reviewed performance of junior team members.
- Provider of financial services and technology solutions. Website: https://www.ifds.com
Analyst Programmer
DST Worldwide Services (Thailand) Limited
01.2007 - 12.2010
- Company Overview: Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
- Developed financial management systems solutions by using C/C++ and COOL:PLEX (v4.5).
- Fixed defects during system testing phase.
- Supported live production issues. Identified bugs, and provided solutions and recommendations.
- Developed the applications for internal use by using MS Access Forms & Reports.
- Coached the new joiners in PLEX programming and IFDS’s coding standards.
- Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
Programmer
DST International Thailand
01.2006 - 12.2006
- Company Overview: Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
- Trained at IFDS House (UK) in COOL:PLEX development (an architected rapid application development tool) for 9 months.
- Maintained and supported the system for financial reconciliation called FAST Recon using COOL:PLEX.
- Maintained FAST integrated modules using COOL:PLEX, e.g. Cash Receipting, Standing Data Maintenance, etc.
- Worked closely with PLEX team and FAST Development in Basildon and Bangkok.
- Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
Technical Analyst
DST International Thailand
05.2005 - 12.2005
- Company Overview: Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
- Controlled Code Retrofitting process of the development life cycle.
- Developed the applications for internal use by using MS Access Forms & Reports.
- Maintained IFDS Intranet website.
- Created regular reports and diagrams requested by the manager.
- Provider of technology and services for the financial services industry. Website: https://www.dstsystems.com
Education
Doctor of Philosophy (Ph.D.) - Information Technology
Assumption University (ABAC)
01.2017 - 01.2021
Master of Information Science (M.I.S.) - Computer Information Systems
Assumption University (ABAC)
01.2007 - 01.2009
Bachelor of Business Administration (B.B.A.) - Business Information System; E-Commerce
Assumption University (ABAC)
01.2000 - 01.2005
Skills
Mobile application development
Certification
05/15, ISTQB - BCS Certified Tester Foundation Level, 00157586, 11dsyd5029, http://www.bcs.org/eCertCheck
Personal Information
Date of Birth: 06/29/82
Overseas Working Experience
- 04/14 to 06/14, Hangzhou, CN, Worked on C Migration project with IFDS associated company, Insigma Hengtian Software (China). Upgraded the compiler of FAST GUI from IBM Visual Age C++ to MS Visual Studio 2012. Oversaw seven developers in China and reported the progress to technical leads in UK and Bangkok.
- 02/13 to 03/13, Brentwood, UK, On-site support for live conversion of FAST release 13.1 at IFDS, Brentwood Essex. Coordinated with ITCM, iSeries Support, Infrastructure and Service Desk teams to deliver PLEX Upgrade project as part of release 13.1.
- 06/12 to 07/12, Brentwood, UK, On-site support for live conversion of FAST release 12.2 at IFDS, Brentwood Essex.
- 11/10 to 01/10, Basildon, UK, On-site support for live conversion of FAST release 10.4 at IFDS House, Basildon Essex.
- 01/06 to 11/06, Basildon, UK, On-the-job training for COOL:PLEX programming at IFDS House, Basildon Essex.
Timeline
Quality Engineering Senior Manager
Accenture Solutions
10.2023 - Current
Quality Engineering Manager
Accenture Solutions
10.2021 - 09.2024
Senior Automation Lead
SS&C Financial Services International
10.2020 - 09.2021
Automation Strategy Lead
DST Financial Services International
09.2018 - 09.2020
Doctor of Philosophy (Ph.D.) - Information Technology
Assumption University (ABAC)
01.2017 - 01.2021
Performance QA Manager
DST Financial Services International
02.2015 - 08.2018
Technical Specialist
International Financial Data Services Limited
01.2011 - 01.2015
Analyst Programmer
DST Worldwide Services (Thailand) Limited
01.2007 - 12.2010
Master of Information Science (M.I.S.) - Computer Information Systems
Assumption University (ABAC)
01.2007 - 01.2009
Programmer
DST International Thailand
01.2006 - 12.2006
Technical Analyst
DST International Thailand
05.2005 - 12.2005
Bachelor of Business Administration (B.B.A.) - Business Information System; E-Commerce
Assumption University (ABAC)
01.2000 - 01.2005
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