Siriwan Kuncharin
Department Director
Bangkok
Summary
Current responsibilities include leading the Software Development Department, heading the Operation Consultant Service team, and executing company business operation strategies. With 24 years of experience in Software Development and IT Project Management, and 18 years in management within IT solution companies, I possess extensive expertise in driving business operations and managing large teams.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Department Director
CSI Groups
1 2018 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Balanced employee workloads to achieve objectives while maintaining high job satisfaction
- Drove operational improvements resulting in cost savings and improved profit margins
- Communicated with managers across departments to maintain transparency
- Evaluated, assessed, and recommended software products to meet project requirements
- Developed, maintained, and updated information policies, standards, and guidelines
- Aligned project strategy with business objectives to promote efficient project completion
- Initiated the development of processes and solutions for Operation Consulting Service
- Managed all communications between clients, stakeholders, and in-house software development teams.
Department Manager
CSI Groups
01.2013 - 12.2017
- Managed and controlled engineering teams to work efficiently
- Drove strategies to develop high-margin solutions
- Managed human resources to support business growth
- Monitored project management service levels to meet customer expectations
- Resolved issues to ensure project deliverables were not negatively impacted
- Reviewed planning, application development, verification, and risks involved in software projects.
Group Manager
CSI Groups
01.2008 - 12.2012
- Managed and controlled engineering teams to work efficiently
- Controlled projects to meet targets
- Planned resources to supply workforce to all projects in the group
- Created and implemented business plans to meet company targets.
Project Leader
CSI Groups
01.2005 - 12.2007
- Defined project scope and managed staff for the project
- Planned development processes, schedules, training, and resources
- Analyzed and identified risks, creating mitigation plans
- Tracked project status and managed the full project lifecycle
- Served as the main point of contact for customers, ensuring project alignment and maintaining relationships.
System Analyst
CSI Groups
10.2000 - 12.2004
- Analyzed and designed software products
- Transferred software design specifications to developers
- Conducted function testing and system integration
- Performed user acceptance tests with customers
- Developed proposals for software solutions.
System Engineer
Infotel Communication (Thailand) Co., Ltd
03.1999 - 09.2000
- Developed windows-based applications for accounting and IVR services
- Designed, installed, and maintained LAN networks
- Administered database, file, and mail servers.
System Engineer
Fluid Co., Ltd
07.1998 - 02.1999
- Developed windows-based applications for Account Receivable and Inventory modules
- Provided IT support, including software/hardware configuration, troubleshooting, server maintenance, IT training, and inventory management.
Education
Bachelor of Engineering - Computer Engineering
Prince of Songkhla University
06.1994 - 05.1998
Master of Science - Information Technology
King Mongkut's University of Technology Thonburi
05.2002 - 05.2006
Skills
Project Planning and Development
Accomplishments
- 2023, Successfully led strategy to achieve the highest business target in 7 years.
- 2021, Drove business operations as the main strategic executor, implementing policies from top executives.
- 2020, Established a new team to provide Operation Consulting services.
- 2018, Managed a department responsible for 30% of company revenue through package solution implementations.
- 2013, Led a subsidiary company with 70 IT engineers, focusing on ERP product development and outsourcing services.
- 2008, Managed the company's largest project, with over 1000 man-months per year, retaining the client as a top customer.
Certification
Certificate of Competency in Certified Digital Transformation Professional (CDTP)
Timeline
Department Manager
CSI Groups
01.2013 - 12.2017
Group Manager
CSI Groups
01.2008 - 12.2012
Project Leader
CSI Groups
01.2005 - 12.2007
Master of Science - Information Technology
King Mongkut's University of Technology Thonburi
05.2002 - 05.2006
System Analyst
CSI Groups
10.2000 - 12.2004
System Engineer
Infotel Communication (Thailand) Co., Ltd
03.1999 - 09.2000
System Engineer
Fluid Co., Ltd
07.1998 - 02.1999
Bachelor of Engineering - Computer Engineering
Prince of Songkhla University
06.1994 - 05.1998
Department Director
CSI Groups
1 2018 - Current
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