SIRIPORN NUMNAK
Bangkok
Summary
An ambitious and detail-oriented Sales Administrator with one year of experience in sales operations and a background in customer service. Possesses skills in communication, time management, and multitasking. I am dedicated to providing effective administrative support and contributing to the smooth operation of the sales team. I am committed to enhancing my skills and continuously growing professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Administrator
IPS
Axinan (Thailand) Co., Ltd.
02.2024 - Current
- Collaborated with partners and managers to troubleshoot and resolve inquiries related to Ignite App functionalities, acting as a liaison between the Technology Team and intermediaries for bug resolution.
- Coordinated with insurance companies to request inquiries, such as quotations and packages.
- Produced performance analytics reports for management to assess business performance.
- Created artwork and captions for line broadcasts.
- Collaborates with Finance Partners to ensure the timely and accurate disbursement of referral fees to Partners.
E-Commerce Business Consultant
& Customer Service Representative
ETouch Co.,Ltd
07.2020 - 07.2021
- Managed over 50 client accounts on an e-commerce platform, offering consultation on marketing strategies.
- Delivered high-quality customer service to ensure client satisfaction and retention.
- Provided training on optimizing performance on the platform.
- Assisted with Alibaba's CRM system and efficiently resolved customer inquiries.
- Managed the back-end system and developed marketing campaigns for B2C platforms, such as Shopee and Lazada.
Waitress
& Cashier
Cold Stone Creamery
07.2018 - 06.2020
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Close the shop by cleaning workstations and restocking shelves with supplies.
- Monitored freezer temperatures and ice cream consistency, adjusting settings as needed.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Education
Bachelor of Arts - English & Translation
University of The Thai Chamber of Commerce
Bangkok05-2019
Skills
- Microsoft Office (Excel, PowerPoint)
- Sales support
- Time management
- Teamwork and collaboration
- Multitasking Abilities
Certification
Insurance broker license
Languages
Thai
First Language
English
Intermediate (B1)
B1
Timeline
Sales Administrator
IPS
02.2024 - Current
E-Commerce Business Consultant
& Customer Service Representative
07.2020 - 07.2021
Waitress
& Cashier
07.2018 - 06.2020
Bachelor of Arts - English & Translation
University of The Thai Chamber of Commerce
Similar Profiles
Andrew LaCosteAndrew LaCoste
Skilled Laborer at IPSSkilled Laborer at IPS
James SanchezJames Sanchez
Line Crew Foreman at IPSLine Crew Foreman at IPS
James McKinneyJames McKinney
Mechanical Engineer III - New Product Development at IPSMechanical Engineer III - New Product Development at IPS