Summary
Overview
Work History
Education
Skills
Timeline
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Sirinnaphat Juntasa

I Am An Enthusiastic Person From Thailand With A Bachelors Of Arts Chinese International Education From Baise University.I Am Commit To Working Productively, Individually Or As Part Of A Team And On Time As Well As Being Good At Working Under Pressure. The Experience I Have Gained Has Made Me Even More Determined To Follow My Ambitions To Work In The Translation Industry.
Phuket,thailand

Summary

Dynamic Store Manager at KOi Thé Thailand with proven leadership skills, enhancing customer satisfaction through effective employee training and proactive communication. Achieved increased profitability by implementing efficient inventory management strategies. Skilled in problem-solving and team development, ensuring a positive environment while managing financial operations and loss prevention.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Store Manager

KOi Thé Thailand
Thailand
06.2019 - 01.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.`
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Communicating with customers by using English , Chinese and Thai

Translater

Koi Thé Thailand
Thailand
04.2017 - 03.2018
  • Translated documents from Chinese to Thai and Thai to Chinese.
  • Assisted non-native Chinese-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
  • Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
  • Improved team productivity with implementation of collaborative translation tools.
  • Enhanced client satisfaction by delivering accurate translations within tight deadlines.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Serve as a translator to support effective communication between customers, internal teams , and between Thai and Taiwanese colleagues.

Education

Bachelor of Arts - Chinese International Education

Baise University
Guangxi, China
09.2015 - 06.2019

Skills

Customer service management

Employee training

Store merchandising

Team development

Friendly and positive

Ability to work under pressure

Communication skills

Leadership skills

Problem-solving

Timeline

Store Manager

KOi Thé Thailand
06.2019 - 01.2025

Translater

Koi Thé Thailand
04.2017 - 03.2018

Bachelor of Arts - Chinese International Education

Baise University
09.2015 - 06.2019

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Sirinnaphat JuntasaI Am An Enthusiastic Person From Thailand With A Bachelors Of Arts Chinese International Education From Baise University.I Am Commit To Working Productively, Individually Or As Part Of A Team And On Time As Well As Being Good At Working Under Pressure. The Experience I Have Gained Has Made Me Even More Determined To Follow My Ambitions To Work In The Translation Industry.