SIRILUCK RUNGRUANG
Division Manager - Corporate Risk Services
Bangchak
Summary
Dynamic insurance professional with over 9 years of experience in broking and client servicing across global and regional insurance markets. Proven success in cultivating robust client relationships, delivering innovative risk solutions, and driving significant revenue growth. Highly adaptable and quick to learn, with a strong understanding of international broking practices and market trends. Committed to leveraging expertise to enhance client satisfaction and contribute to organizational success.
Overview
17
17
years of professional experience
Work History
Division Manager
Lockton Wattana Insurance Brokers (Thailand) Ltd.
06.2023 - Current
- Manage a portfolio of corporate clients, overseeing end to end broking and servicing process with focus on property and casualty lines.
- Manage renewals, placement negotiations, and deliver customized insurance solutions.
- Strengthened key client relationships, resulting in 95% client retention.
Reinsurance Manager
TQR Public Co., Ltd.
05.2021 - 06.2023
- Managing the reinsurance negotiations and placements to deliver the best possible coverage to clients.
- Evaluating risks by analyzing all available information and reflecting the risk profile of placements as appropriately.
- Building and maintaining relationships with cedant and reinsurance markets.
Senior Account Executive
Aon Risk Services (Thailand) Ltd.
09.2019 - 04.2021
- Handling renewal and new business for corporate accounts.
- Generating business opportunities with potential market segmentation.
- Servicing in consultation and risks placement as well as presenting the best suitable options to key renewal clients and prospects.
Business Executive
CHAZ Insurance Brokers Ltd.
03.2016 - 09.2019
- Assisting in service corporate clients across multiple industries.
- Negotiating placement terms with both local and international underwriters to find the most suitable insurance for clients.
- Building and maintaining client and market contact at appropriate levels to execute effectively on client's program.
- Collaborating with global partners to deliver seamless service for global program accounts.
Project Coordinator, BCCT/UKTI Overseas Networks Project
British Chamber of Commerce Thailand (BCCT)
08.2014 - 09.2015
- The project is funded by UK government to support UK based-companies accessing market in Thailand. Working closely with UK Trade and Investment (UKTI) at British Embassy Thailand with focus on B2B.
- Assisting to UK companies seeking to trade with, or investment in, Thailand by finding potential distributors or partners, following by meeting arrangement.
- Compilation of commercial research for sector specific (Automotive, Oil & Gas, Engineering and Manufacturing based industries).
Client Management Executive
Raimon Land PLC
01.2013 - 07.2014
- Handle transaction process, managing payments as well as updating on CRM system (Salesforce).
- Prepare Reservation Agreement, Contract, Correspondence and relevant documents.
- Act as a key contact person for client inquiries, liaison between other departments and client to provide the service most suitable to the client’s needs.
International Sales and Marketing Support
Touchwood Asia
06.2011 - 04.2012
- Updating the transaction related to client investment and harvest return on client database system and ACCPAC.
- Managing client investment and harvest return documents.
- Assisting international clients to the Company's plantation including schedule visit, coordination with plantation department.
Customer Service Officer
Bumrungrad International Hospital
04.2008 - 01.2010
- Conducting a tour of the hospital for a wide range of Thai and International visitors.
- Handling directly with patient complaints and suggestions and following Total Quality Management standards and procedures.
- Service International patients with registration and making and appointment.
Education
Bachelor of Arts - English, Japanese
King Mongkut’s Institute of Technology Ladkrabang
03.2008
Skills
- Effective communication skills
- Strong analytical skills
- Effective team engagement
Timeline
Division Manager
Lockton Wattana Insurance Brokers (Thailand) Ltd.
06.2023 - Current
Reinsurance Manager
TQR Public Co., Ltd.
05.2021 - 06.2023
Senior Account Executive
Aon Risk Services (Thailand) Ltd.
09.2019 - 04.2021
Business Executive
CHAZ Insurance Brokers Ltd.
03.2016 - 09.2019
Project Coordinator, BCCT/UKTI Overseas Networks Project
British Chamber of Commerce Thailand (BCCT)
08.2014 - 09.2015
Client Management Executive
Raimon Land PLC
01.2013 - 07.2014
International Sales and Marketing Support
Touchwood Asia
06.2011 - 04.2012
Customer Service Officer
Bumrungrad International Hospital
04.2008 - 01.2010
Bachelor of Arts - English, Japanese
King Mongkut’s Institute of Technology Ladkrabang