Sirawee Prakarn
Store Manager
77/140 Takua Pa Road, Talat Nuea Subdistrict, Mueang District
Summary
Dynamic retail professional with extensive experience at True Corporation Public Company, excelling in stock management and cost control. Proven track record in enhancing customer satisfaction and driving sales through effective team collaboration and performance analysis. Skilled in internal controls, ensuring operational excellence and timely product availability.
Overview
21
21
years of professional experience
1
1
Language
Work History
Field Controller
True Corporation Public Company
10.2019 - Current
- Achieve District Area Targets
Support the District Manager in achieving assigned district targets, including customer satisfaction, sales revenue, and retention save rate, ensuring alignment with the overall retail shop direction. - Monitor Shop Operations
Oversee and review all shop operations across both sales and service functions, ensuring smooth operations.
Ensure timely and high-quality service and product offerings to customers in all district shops, maintaining excellence and customer satisfaction. - Performance Tracking and KPI Analysis
Continuously monitor, track, and analyze shop performance and KPIs across the district.
Define and implement corrective actions to achieve operational targets and prepare comprehensive performance reports. - Product Display and Stock Management
Ensure that product displays are maintained in good condition according to company standards.
Monitor inventory levels to ensure product availability and prevent stock shortages.
Retail Manager
True Corporation Public Company
01.2014 - 02.2019
- Controlled store inventory and reviewed cash handling and operations reports.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Assistant Manager
True Corporation Public Company
02.2010 - 09.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Retail Representative
True Corporation Public Company
02.2005 - 03.2009
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Kept store clean and organized, contributing to an inviting atmosphere for customers.
- Contributed to achieving monthly sales goals by consistently meeting or exceeding individual performance targets.
- Achieved high levels of customer satisfaction through attentive service and prompt issue resolution.
Buyer Coordinator
COURTS MEGASTORE (THAILAND) CO., LTD.
01.2004 - 02.2005
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained complete documentation and records of all purchasing activities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
Education
BBA - Business Computer
Prince of Songkla University
Hat Yai 04.2001 -
Skills
Stock management
Timeline
Field Controller
True Corporation Public Company
10.2019 - Current
Retail Manager
True Corporation Public Company
01.2014 - 02.2019
Assistant Manager
True Corporation Public Company
02.2010 - 09.2013
Retail Representative
True Corporation Public Company
02.2005 - 03.2009
Buyer Coordinator
COURTS MEGASTORE (THAILAND) CO., LTD.
01.2004 - 02.2005
BBA - Business Computer
Prince of Songkla University
04.2001 -
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