Crime Fiction and History Books
Siravit Varit
Customer Service Officer
Nakhon Ratchasima
Summary
Developed strong interpersonal and customer service skills in fast-paced, customer-centric environment. Demonstrated ability to handle multiple tasks efficiently while maintaining high standards of quality and service. Seeking to transition these skills into new field, aiming to contribute positively and grow professionally.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Bookstore Clerk
ARN Books
10.2022 - 10.2024
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Collaborated with other staff to support smooth daily operations.
- Restocked shelves and kept store displays attractive and organized to drive sales.
Food Waiter
Top Speed Sports
08.2023 - 08.2023
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Communicated with kitchen staff to enable accurate food preparation.
- Inspected dishes and utensils for cleanliness.
Bookstore Clerk
Salmon Books
09.2020 - 10.2020
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Collaborated with other staff to support smooth daily operations.
- Restocked shelves and kept store displays attractive and organized to drive sales.
Logistics Coordinator
Global Jet Express (Thailand) Co., Ltd.
09.2019 - 11.2019
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Tracked orders and notified customers of status or potential delays.
- Reduced delivery times to customers by optimizing route planning and scheduling.
Customer Service Representative
Advance Contact Center (ACC)
11.2018 - 05.2019
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Promptly responded to inquiries and requests from prospective customers.
- Answered questions about company offerings with knowledgeable responses about products and services.
Chinese Customer Service Coordinator
Sanguan Wongse Industries Co., Ltd.
11.2017 - 02.2018
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Analyzed customer requirements and provided customized logistics solutions.
Food Server
Top Speed Sports
05.2017 - 05.2017
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Communicated with kitchen staff to enable accurate food preparation.
- Inspected dishes and utensils for cleanliness.
Education
Bachelor of Arts - Chinese Language
Khon Kaen University
Khon Kaen, Thailand 04.2001 -
Skills
- Chinese and English language proficiency
- Microsoft Word, Excel, PowerPoint
- Driving skills
- Good at Teamwork and collaboration
- Good interpersonal skills
- Eagerness to learn new things
University Activities
- Joined the Recreation Club of the Faculty of Humanities and Social Sciences since 2013
- Representative contestant in Miss Queen Anti-Corruption 2013 organized by Khon Kaen University Student Council
- Representative in the Cheerleading Contest for the 'Wittaya Aksorn Sampan' sports event from 2013-2015
- Mentor for new students during the welcoming activities at Khon Kaen University in 2014 and 2015
- Trainer for the Cheerleading Contest between faculties (Show Cheer) in 2014
Interests
Asian Tradional Music
Traditional and Modern Art
Classic and Independent world movies
Timeline
Food Waiter
Top Speed Sports
08.2023 - 08.2023
Bookstore Clerk
ARN Books
10.2022 - 10.2024
Bookstore Clerk
Salmon Books
09.2020 - 10.2020
Logistics Coordinator
Global Jet Express (Thailand) Co., Ltd.
09.2019 - 11.2019
Customer Service Representative
Advance Contact Center (ACC)
11.2018 - 05.2019
Chinese Customer Service Coordinator
Sanguan Wongse Industries Co., Ltd.
11.2017 - 02.2018
Food Server
Top Speed Sports
05.2017 - 05.2017
Bachelor of Arts - Chinese Language
Khon Kaen University
04.2001 -
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