Sibnath Das
Bangkok
Summary
Dedicated, hardworking Restaurant Management professional with extensive daily planning and operations experience. Skilled in staff training and development with expertise in general operations management, special events, staff development and training. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Head Sommelier & Restaurant Manager
Vie Hotel
Bangkok, Thailand
03.2024 - Current
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Coordinated wine selection and restocking for cellar with over 1100 bottles.
- Implemented new promotional strategies, dramatically increasing business.
- Oversaw successful bar service and operations to handle as many as 60 guests per day.
Senior Restaurant Manager
Haoma Bangkok (Michelin & Green Star)
Sukhumvit 31, 231/3 Bangkok, Thailand
10.2018 - Current
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Meet, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Reconciled cash and credit card transactions to maintain accurate records.
- Controlled purchases and wine inventory.
- Developing status reports on activities related to planning,scheduling, cancellation, inquiries, resourcing,risk mitigation and proposal development for various events.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Restaurant Manager
Karma Kismat
New Delhi
11.2016 - 09.2018
- Carefully interviewed, selected, trained and supervised staff.
- Led and directed team members on effective methods, operations and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Prepared for and executed new menu implementations.
- Organized receptions, promotions and corporate luncheons.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Achieved highest employee retention rate in region.
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Guest Service Associate
Sheraton Melbourne Hotel
Melbourne, Australia
02.2014 - 03.2017
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Arranged for transportation to and from airport, train station and events for visitors.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
Guest Associate
ITC Kakatiya, Hyderabad Starwood Property
Hyderabad, India
12.2011 - 01.2013
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected room deposits, fees and payments.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Education
3 Years Degree - Hotel Management
Punjab Technical University
04.2009
WSET 2
Bangkok, Thailand05-2023
WSET 3
Bangkok, Thailand10-2023
French Wine Scholar Guild
Hong Kong02-2025
Skills
- Food Service Background
- Staff Development Talent
- Business Operations Expertise
- Budget Inventory Management
- Team Management
- Standard Operating Procedures Proficient
- Full Service Restaurant Background
- Food Preparation and Safety
- Training and Development
- Performance Improvement
- Shift Management
- Wine service techniques
Languages
Hindi, English
Native language
Thai
Elementary (A2)
French
Beginner (A1)
Certification
- FOSTAC: Food safety Supervisor Certificate of Competence. Certified by FSSAI
Timeline
Head Sommelier & Restaurant Manager
Vie Hotel
03.2024 - Current
Senior Restaurant Manager
Haoma Bangkok (Michelin & Green Star)
10.2018 - Current
Restaurant Manager
Karma Kismat
11.2016 - 09.2018
Guest Service Associate
Sheraton Melbourne Hotel
02.2014 - 03.2017
Guest Associate
ITC Kakatiya, Hyderabad Starwood Property
12.2011 - 01.2013
3 Years Degree - Hotel Management
Punjab Technical University
WSET 2
WSET 3
French Wine Scholar Guild