Shiivvam Shanker
Product Manager
Bangkok ,10
Summary
Senior Business Analyst and product-focused professional with 12+ years of experience delivering digital and data-driven solutions across Banking, Insurance, Telecommunications, and Oil & Gas. Strong expertise in product delivery, requirements analysis, Agile/Scrum, and stakeholder management, partnering with business leaders and technology teams to drive scalable, high-impact outcomes.
Overview
11
11
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Product Manager
Bangkok Silicon Solutions
12.2024 - Current
- Developed product roadmap and go-to-market strategy aligned with business objectives and executive vision.
- Collaborated with engineering teams to translate strategic direction into executable delivery plans.
- Led requirements gathering, gap analysis, and solution definition across cross-functional stakeholders.
- Partnered with UX/UI teams to define user journeys, wireframes, and customer-centric design solutions.
- Managed product backlog, prioritized user stories, and optimized resource allocation based on business impact.
- Coordinated offshore and onshore teams, tracking action items, risks, and mitigation plans.
- Oversaw budget tracking and cost management to ensure financial efficiency.
- Operated within Agile/Scrum framework, facilitating sprint planning, stand-ups, retrospectives, and reviews.
- Delivered weekly executive reports to CEO, highlighting progress, risks, and strategic insights.
Lead Business Analyst
BlazeClan Technologies
02.2023 - 11.2024
- Translated high-level use cases into detailed business and functional requirements for real-time monitoring and customer tracking dashboards.
- Gathered and analyzed stakeholder requirements; performed gap analysis and problem resolution.
- Led data ingestion from multiple source systems into the data warehouse; conducted analysis using Databricks and AWS S3.
- Developed and validated reports using Power BI to support data accuracy and business insights.
- Managed Agile development squad and facilitated all Scrum ceremonies.
- Delivered feature demos to stakeholders and supported DevOps during production releases.
Senior Business Analyst
CRMNEXT
07.2022 - 02.2023
- Gathered and translated business requirements into functional specifications.
- Coordinated with offshore development and QA teams to ensure delivery alignment.
- Facilitated Agile ceremonies and managed backlog prioritization.
- Reported progress to leadership and delivered client demos.
Senior Business Analyst
Capco Consulting by Wipro Company
06.2021 - 06.2022
- Elicited and translated product requirements into user stories with gap analysis.
- Facilitated Agile ceremonies (stand-ups, grooming, prioritization, retrospectives).
- Utilized Jira, Confluence, and Figma for backlog management and documentation.
- Captured and analyzed technical requirements across stakeholders.
- Coordinated cross-functional meetings and maintained action, risk, and issue logs.
- Managed vendor deliverables, project timelines, and documented key decisions (MoM).
Senior Business Analyst
Krungsri Auto
05.2020 - 05.2021
- Led cross-functional delivery across Retail, Collections, Loans, and Billing for the “Go by Krungsri Auto” application.
- Managed project planning, vendor coordination, and on-time execution aligned with business goals.
- Owned backlog, user stories (Jira), prioritization, and Agile ceremonies.
- Created prototypes in Figma and delivered stakeholder progress updates.
Senior Business Analyst
Schlumberger
04.2017 - 03.2020
- Delivered analytics solutions in Agile environment for regional oil & gas clients.
- Elicited and validated requirements with stakeholders and SMEs.
- Managed risk/action logs and supported backlog and user story refinement.
- Designed process flows (draw.io) and prototypes (Figma) for client sign-off.
- Supported APAC production issues and conducted end-user training.
Business Analyst
Suvitech
03.2015 - 04.2017
- Gathered and analyzed requirements; conducted gap analysis.
- Prepared as-is and functional flows; documented BRD and TSD.
- Presented solutions to clients and incorporated feedback.
- Provided on-site support, troubleshooting, and managed SLA communication as primary contact.
Education
MBA - Entrepreneurship
Assumption University
Bangkok 04.2001 -
Bachelor of Engineering - Industrial Automation
KMUTT
Bangkok 04.2001 -
Skills
Product development
Project Management
Data Management
Agile software development
Stakeholder Management
Risk Management
Vendor management
Certification
PMP
Timeline
Product Manager
Bangkok Silicon Solutions
12.2024 - Current
Lead Business Analyst
BlazeClan Technologies
02.2023 - 11.2024
Senior Business Analyst
CRMNEXT
07.2022 - 02.2023
Senior Business Analyst
Capco Consulting by Wipro Company
06.2021 - 06.2022
Senior Business Analyst
Krungsri Auto
05.2020 - 05.2021
Senior Business Analyst
Schlumberger
04.2017 - 03.2020
Business Analyst
Suvitech
03.2015 - 04.2017
MBA - Entrepreneurship
Assumption University
04.2001 -
Bachelor of Engineering - Industrial Automation
KMUTT
04.2001 -