SHAH SAIFUR RAHMAN
Vice President- Human Resources (US, ASEAN & Bangladesh)
Bangkok,10
Summary
I am a passionate Global HR professional with over 15 years of diverse experience in Human Resources. My expertise lies in quality hiring, talent management, and fostering a positive work culture while ensuring compliance with employment regulations. I pride myself on being a change leader, adept in strategic HR practices, and an advocate for diversity and inclusion within teams.
Overview
15
15
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Human Resource Manager (Global Head of HR)
Portonics Limited
Dhaka
02.2018 - 07.2023
- Company Overview: A company focused on technological solutions to global companies
- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes
- Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
- Support current and future business needs through the development, engagement, motivation, and preservation of human capital
- Prepares employees for assignments by establishing and conducting orientation and training programs
- Conduct training sessions for the administration department regarding safety and maintenance and follow up with the results/development to ensure safety and maintenance at all levels
- Work as an advisor for the management in terms of budgeting, organizational planning, recruitment, and organizational development
- Work as a Business Partner for management, guide and support other departments for effective decision-making
- Support business operations (COO role) such as client meetings, online and in-person regional calls, and in-person vendor visits for data centers in absence of the Managing Director
- Ensuring compliance in accordance with Bangladesh Bank and PCI (Payment Card Industry) standards, meeting with cross-border auditors
- Travel to different regions to ensure business operations are running smoothly
Assistant Manager (AHOD)- Human Resources
Radisson Blu Dhaka Water Garden
Dhaka
09.2016 - 02.2018
- Company Overview: A prestigious five-star hotel brand known for its hospitality services
- Aligned HR strategies increased employee retention by 20%, enhancing hotel operational efficiency
- Creates a work environment aligned with Carlson's and the hotel brand's culture by conducting management skills training on a regular basis
- Fill positions with qualified candidates on a timely basis
- Supports the administration of human resources and benefits issues and ensures adherence to employment-related laws
- Develops and implements strategies and practices which support employee engagement
Assistant Manager- Human Resources
Radisson Blu Dhaka Water Garden
Dhaka
01.2014 - 09.2016
- Company Overview: A prestigious five-star hotel brand known for its hospitality services
- Assist in the recruitment, selection, and placement procedure
- Make arrangement of publishing job advertisement in the newspapers and/or websites
- Ensure staffs are completing performance reviews and evaluations on time
- Drafting/revision of policies and guidelines in line with HR objectives and in their implementation and respect
- Monitor timely update of personnel records (personal details, position, salary, appraisal outcomes, leave records, training, and awards of the employees)
- Responsible for ensuring a healthy workplace, maintaining efficient operation of safety, hygiene and environment
Senior Executive- HR & Admin
Mir Telecom Limited
Dhaka
01.2013 - 02.2014
- Company Overview: A telecommunications company providing communication solutions
- Assist in the recruitment, selection, and placement procedure
- Published job ads on (5) platforms, increasing candidate applications by (30%)
- Ensure staff are completing performance reviews and evaluations on time
- Drafting/revision of policies and guidelines in line with HR objectives and in their implementation and respect
Senior Officer- HR
Scholastica Limited
Dhaka
06.2012 - 01.2013
- Company Overview: A Group of companies focusing on education, training, management services, real estate and IT
- Conduct and coordinate the monthly induction program for new faculty and management personnel
- Prepare yearly training calendar for the group employees
- Prepare yearly Training & Development budget
- Coordinate all group training programs
- Analyze & prepare training reports as and when needed
- Managed 10 HRIS projects simultaneously, ensuring data accuracy for over 2,000 employees.
- Oversaw employee onboarding for a team of 250 new hires, integrating them into the company's culture.
- Achieved a 30% reduction in employee turnover by deploying targeted retention strategies and exit interviews.
- Increased training efficiency by 25% by implementing an LMS and customizing learning paths for over 500 staff members.
- Improved employee satisfaction score by 15% by introducing employee feedback programs and enhancing benefits offerings.
- Reduced hiring costs by 20% through optimizing recruitment processes and utilizing cost-effective digital tools.
- Improved employee retention rate by 15% through optimized onboarding processes and personalized training programs.
- Increased HR efficiency by reducing processing time of payroll by 25%, resulting in cost savings.
- Managed HR operations for a workforce of over 3,500 employees across multiple locations.
- Oversaw the successful implementation of 5 major HRIS upgrades within a 7-month period.
- Enhanced employee engagement by 20% by introducing two new communication channels and feedback loops.
- Reduced recruitment lead time by 30% by implementing a new applicant tracking system and streamlining processes.
- Reduced onboarding time by 20%, resulting in increased efficiency and decreased training costs by $50,000 annually.
- Improved employee satisfaction scores by 15% through new HR initiatives and engagement programs.
- Managed 3 large-scale HR projects involving over 1,000 employees, ensuring seamless integration and compliance.
- Handled payroll for 500 employees, ensuring accuracy and timely distribution of $1.2 million in monthly salaries.
- Improved HRIS user adoption by 30% by streamlining processes and by providing comprehensive training sessions.
- Achieved a 98% retention rate by implementing robust employee feedback mechanisms and continuous development programs.
Officer- HR
Scholastica Limited
Dhaka
10.2010 - 06.2012
- Company Overview: A leading educational institution
- Maintain a healthy workplace, ensure safety and compliance
- Manage employee induction and training programs
- Prepare HR policies and oversee employee relations
HR Officer
YKK Bangladesh Pte Limited
Dhaka
04.2009 - 10.2010
- Company Overview: A manufacturing company specializing in fasteners
- Training & development of existing employees
- Prepare TNA, analyze and finalize the needs for training
- Prepare yearly training calendar, monthly training plan (In-house and outsource), and training module
Intern
Renaissance Consultants Limited
Dhaka
09.2008 - 11.2008
- Company Overview: A consultancy firm providing recruitment solutions
- Arranged events such as meetings of Junior Chamber International
- Worked on a recruitment project for a German automotive company
- Designed assessments for applicants and interviewed over the phone
Vice President- Human Resources
Portonics Limited
Dhaka
07.2023 - 01.1970
- Company Overview: A company focused on technological solutions to global companies
- Promoting Diversity, Equality, and Inclusion across the global teams (US, ASEAN, and Bangladesh)
- Strategic support for global expansion
- Ensuring employment laws for local and international teams by guiding and advising with the collaboration of legal counsel and legal advisors
- Ensuring teams across the globe are collaborating by arranging activities and engagements with knowledge-sharing
- Creating succession plans along with leadership training programs to always keep the pipeline ready for leadership positions
- Coaching and mentoring leadership teams through 1:1 sessions
- Keeping the HR team updated with the latest trends and using technology for innovation and increase productivity
- Keep connected with communities in chambers (AmCham, AustCham) for networking and business growth
- Travel frequently to regional offices and conducting workshops, trainings with the teams
- Keeping team happiness index high
Education
Bachelor of Business Administration -
BRAC University
02.2009
Higher Secondary School Certificate - undefined
Pabna Cadet College
07.2004
Secondary School Certificate - undefined
Pabna Cadet College
01.2002
Skills
Talent management
Critical thinking
Financial analysis
Strategic thinking
Interviewing
Pre-employment screening
Recruitment
AI tools (Gemini, ChatGPT, DeepSeek)
Compliance management (PCI V40, ISMS 27001:2024, PSO)
Reporting tools (Google looker studio, Power BI)
HRIS
LMS
Payroll
DailyBot
Design and workflow tools (Adobe express, Figma, Mockflow, Drawio)
Project Management tools and practices (Jira, Trello, SDLC, Agile/Scrum)
Documentation tools (CODA, Google docs, sheets, slides)
MS Excel/word/PowerPoint
Device management tools (G Suite administration, apple device management)
Certification
Certified Human Resource Management Competency (HRMC)
Interests
Movies Enjoys watching various genres of movies, Pets Loves spending time with pets, Cooking Enjoys cooking and trying new recipes
MY TIME
- A Self development
- B Travel
- C Physical fitness and wellness
- D New language learning
INDUSTRY EXPERTISE
- Software
- Hotel Chain and management
- Telecommunications
- Education, Training, Management services
- Garments accessories
Affiliations
- Society of Human Resource Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 team members from different leadership teams.
- Achieved low turnover by introducing value propositions for team members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Vice President- Human Resources
Portonics Limited
07.2023 - 01.1970
Human Resource Manager (Global Head of HR)
Portonics Limited
02.2018 - 07.2023
Assistant Manager (AHOD)- Human Resources
Radisson Blu Dhaka Water Garden
09.2016 - 02.2018
Assistant Manager- Human Resources
Radisson Blu Dhaka Water Garden
01.2014 - 09.2016
Senior Executive- HR & Admin
Mir Telecom Limited
01.2013 - 02.2014
Senior Officer- HR
Scholastica Limited
06.2012 - 01.2013
Officer- HR
Scholastica Limited
10.2010 - 06.2012
HR Officer
YKK Bangladesh Pte Limited
04.2009 - 10.2010
Intern
Renaissance Consultants Limited
09.2008 - 11.2008
Higher Secondary School Certificate - undefined
Pabna Cadet College
Secondary School Certificate - undefined
Pabna Cadet College
Bachelor of Business Administration -
BRAC University