Scott Armstrong

• Developed a unique boxing brand that resonates with the target audience, incorporating cultural elements relevant to Khmer people

(see instagram: pradal802_fightgear)

• Established connections with factories in China for clothing production and managed the import process to Cambodia
• Sponsored local fighters in exchange for their promotion and advertising

• Engaged with customers exclusively in Chinese, utilizing both formal and colloquial styles to build closer relationships, mostly via text and phone calls.
• As a self-employed educator, I handled all aspects of my business, from marketing and client acquisition to creating engaging content and lesson plans to captivate my young students.
• Facilitated the development of young non-native speaking children's English-speaking skills from the ground up to a proficient level, occasionally utilizing Chinese as needed.
• Tailored English instruction to meet each student's unique level and emotional needs, requiring high emotional intelligence and empathy.

• Developed strong customer service, problem-solving, communication, and time management skills through managing day-to-day operations, resolving conflicts, and ensuring customer satisfaction in a fast-paced coffee shop environment—executed in both English and Chinese, making these skills highly transferable to a customer service role in a security-focused company.