Dynamic Transport Operation Manager with extensive experience at DHL Logistic and DB Schenker Logistic, excelling in operations management and strategic planning. Proven track record in optimizing fleet performance and managing P&L, ensuring timely customer support. Strong team leadership and decision-making skills drive successful project initiatives and enhance service quality.
- Manage the fleet to serve customer’s requirement both volume and quality.
- Ensure that all transport processes are aligning with warehouse operation and schedule.
- Manage the subcontractor both performance and financial perspectives.
- Manage direct P&L for assigned account.
- Monitor and ensure that all customers’ enquiries are responded in timely manner.
- Part of project team for transportation project initiatives and implementation.
- Manage customer’s consumer support requirement both volume and quality.
- Manage network support customer (B2C and B2B)
- Manage the fleet to serve customer’s requirement both volume and quality.
- Ensure that all transport processes are aligning with warehouse operation and schedule.
- Manage the performance of owned trucks and drivers, includes safety
- Manage the subcontractor both performance and financial perspectives.
- Manage direct P&L for assigned account (Temperature controlled fleet for Big C).
- Monitor and ensure that all customers’ enquiries are responded in timely manner.
- Part of project team for transportation project initiatives and implementation.
- Ensure that all transport processes are aligning with warehouse operation and schedule.
- Manage the subcontractor both performance and financial perspectives, includes safety.
- Manage direct P&L for assigned account.
- Monitor and ensure that all customers’ enquiries are responded in timely manner.
- Part of project team for transportation project initiatives and implementation.
Billing report to our customers
- Manage the fleet to serve customer’s requirement both volume and quality.
- Ensure that all transport processes are aligning with warehouse operation and schedule.
- Manage the performance of owned trucks and drivers, includes safety
- Manage the subcontractor both performance and financial perspectives.
- Manage direct P&L for assigned account (Temperature controlled fleet for Big C).
- Monitor and ensure that all customers’ enquiries are responded in timely manner.
Part of project team for transportation project initiatives and implementation
Team leadership
Operations management
Strategic planning
Decision-making